They demonstrate the massive-disconnect that most companies have between their sales team, their customer support, and the actual technological capabilities the product has.
To my followers, have you ever been told by a sales person one thing, only to actually get to grips with the product and understand that this isn't possible at all?
This happens a lot in tech, especially fast moving companies, where there is a gap in information between the people building the tool, and the people selling the tools. Leading to overpromises and underdelivering.
I personally have companies like Outgrow.co, on a blacklist, and you should too. Stop bad practices, fight against poor business sense, standup for the individual user. #BadBusiness #Sales #CustomerSupport