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Seems reasonable when your core business has been massively impacted. Being a public company can't make it easier.

Also as a startup, good sub-answer to the "Isn't Uber / Twitter / Dropbox etc working on this?". Yes, but in a market downturn, your investors want you to dig in harder while their investors want them to survive and focus on core.

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I honestly wonder what the strategy is. Obviously they are heavily impacted in the short term, but also this is a company that has been losing money from the get go. If the intent is to build and build and build and search for profit eventually, then I'd think they'd weather this storm more than they are. They invested heavily in building up a world-class engineering team and just cut a huge chunk loose. It makes me think they aren't just cutting costs, they are refocussing the business and probably won't reenter some markets.

And perhaps focus on being a global taxi company instead of things like self-driving cars which is the job of a global taxi manufacturer.

become an AWS competitor?

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