> Crew resource management formally began with a National Transportation Safety Board (NTSB) recommendation made during their investigation of the 1978 United Airlines Flight 173 crash. The issues surrounding that crash included a DC-8 crew running out of fuel over Portland, Oregon while troubleshooting a landing gear problem.
> The term "cockpit resource management" (later generalized to "crew resource management") was coined in 1979 by NASA psychologist John Lauber who had studied communication processes in cockpits for several years. While retaining a command hierarchy, the concept was intended to foster a less authoritarian cockpit culture, where co-pilots were encouraged to question captains if they observed them making mistakes.
Source: https://en.wikipedia.org/wiki/Crew_resource_management
I certainly believe it. Projecting my own anecdotal bias, most surgeons I've met have been a special kind of arrogant.
https://www.linkedin.com/pulse/20140217220032-266437464-asia...
Book is... of oscillating quality.