I didn't get the apology email. I immediately ask they delete my account which never got a response either when I got the public profile email.
I asked them to delete my account a couple years ago as well and they never did then either.
I will never, ever trust this company or use their product. There are other options out there just as good and not sketchy.
PS I like how the email went out on a Friday night too, even more sketch to try and limit # of people who opt out.