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> It's better to have 100 users love you than 1 million kinda like you. The true seed of scale is love, and you can't buy it, hack it, or game it. A product that is deeply loved is one that can scale

Interview with Reid Hoffman, founder of LinkedIn, Altman goes more into his reasoning [0]

https://mastersofscale.com/sam-altman-why-customer-love-is-a...

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If they're all paying the same, I'll take the million thanks.

Obviously 'love' implies more attachment and longevity of subscription, but a million x even just once is still 10,000 hundred xs.

But maybe that's just my 'if I started a company I wouldn't be thrilled at the thought of taking VC money' perspective talking.

You want to be Turbotax then!

Linkedin is literally used a little by a lot of people.

At first I thought this was the perfect counter-example.

Maybe LinkedIn works because it’s used a lot by the small group that matters and pays – recruiters! I imagine they’re on LinkedIn all day long.

Paid LinkedIn Premium (which is what matters to founders and VCs) in contrast is used a lot by few people - headhunters, HR and PR people.

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