Latest upgrade of their macOS app bricked me and I have to use Zoom in the browser. We have a paid account and started to record our meetings and post on YouTube, although I've increased the quality setting, it's still 360p! In general, it's the most complex and confusing app, it's expensive, and the quality of the software is the worst. Unfortunately, Google Hangouts Meet isn't better and it has much higher internet connection requirements so our nonprofit was forced to use Zoom. Unfortunately, Jitsi Meet is even worse. It's kinda ridiculous that Zoom has no popular alternative in 2020.