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> AT&T is way better

Seconded.

I can also call AT&T and, eventually, reach someone. If I'm angry enough, I can ask to be routed to cancellation. (They fix things quicker.) If things go awry, I can threaten, and act on the threat, to escalate matters to my state regulator.

None of these are options with Google.

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That is actually false. You have to pay for AT&T. If you pay for G Suite then you have access to live support.

Paying for G-Suite is no guarantee your files won’t suddenly go missing with no backups: https://news.ycombinator.com/item?id=17115643

I pay for G-Suite for a side-project I inherited (I use Office 365 as my daily-driver) and while there is human support available, they don’t make it easy to get to. With Office 365 the phone support contact details are 2 clicks away from any screen.

Live support for what though, your YouTube account?

Any service that is covered under G Suite.

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