Luckily my mother switched to an iPad when they first came out and she hasn't looked back. So much easier to support an appliance than a general purpose PC.
I recently poked at a friend's Windows10 machine that was having networking issues (probably DNS or proxy settings)... couldn't even find the right sort of settings to paly around with. The whole thing is a mystery wrapped in an enigma to me and causes me to break out in a rash when forced to deal with it.
To come back to the GP's original point: Windows assumes a level of control over the hardware (accompanied by a level of ignorance from the user) that I find intolerable. After all, I paid for that hardware; surely I get to control it? ("Not so!" says Windows.)
I find myself relying more and more on Powershell in Windows and using the Terminal in Mac OS X/OS X/macOS when I have to use these operating systems so I don't feel like a bumbling fool when someone asks for help fixing something. More than once I've had someone wonder out aloud that they thought I knew how to use computers when using the GUI.
Look, I'm not using Windows nor OSX very often, when people ask me for help, I mostly start out as helpless as them. But programmers (or generally computer literate, or whatever you wanna call it) seem to have way better searching skills, even for things they have no idea about.
So yeah, helping people with the windows/osx setup sucks, because I'm completely lost. But if you're a linux user, you're probably used to searching for knowledge in order to gain it. This also works for others OSes.
I'd understand if you don't want to help them out of principle, but please don't call yourself incompetent when so many people have it so much "worse". Mention "DNS" or "proxy" and they'll think you're speaking yiddish.