It's about the service outage being the service, or, rather, outage as a service, which had arguably some of a success story in the last century.

"The rescue will begin in its own time" sounds like they deployed Cruise Control[1] to monitor their cluster.

[1]: https://github.com/linkedin/cruise-control

You're not alone! And well, I'm not alone! I really did think that this was going to be a rant about message recovery in Kafka.

Lol a very bad one

and the mention of Prometheus in the first 2 paragraphs. you can't make this stuff up :'D