> Building Steam was a genius business move, it has basically given them an insane amount of income for close to zero effort, I mean the client is insanely janky and has barely been updated from an actual experience point of view in over a decade but it doesn't matter because almost all PC gaming purchases are funneled through it.
> Now what this should have done is allow the company to stop caring about profits and being able to relish in building true art to a true un-compromised vision. But something has seriously gone wrong here and the company has struggled to ship close to anything meaty in 16 years.
It's the Google problem. Once you have an automatic money printer, the only important job is making sure the automatic money printer still works. There's no incentive to improve it, because it's still printing money, and there's little incentive to make other products better, because whenever you look at the big revenue chart, the money printer in 90% of the pie chart, so who cares about the other parts.