Careful about leaping to conclusions, we're hearing one side of a story here.
Which is not something unheard of when dealing with large companies.
If true,that they did not respond, that would be much more worrisome to me than whatever the reason for the ban might have been.
That was the time to start sharing “your side”.
Time and time again we see large companies from all markets only respond when public interest is triggered and more than just the individual user starts to question the actions of the company
This is the sad reality we are in, if you tie your work, your income, etc to a large corporation you likely will be screwed at some point unless you can cause a public backlash.