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I don't want to be a hater but I can't say I've had the best service, I've sent 3 emails around my solution needs (one directly to Sheel from a comment he placed here on HN) but no response, from the looks of the other comments maybe mines a one off.

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It's hard - I try my best to answer every one of the 50 or so messages a day I receive while operating my startup. Every once in a while one drops through the cracks, or a few if I don't re-check my inbox, and I feel like a real ass.

Oh no! I couldn't find the email in question- it's entirely possible that I deleted it off my phone accidentally. Please re-send and I'll get back to you tonight

I will re send, thanks for your help.

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