With Amazon its pretty much a gamble whether or not I'm getting what I actually ordered or some cheap knock-off crap.
For the entirety of quarantine I've been ordering directly from companies and its saved a lot of headache, sure theres no 2-day shipping, but I'm no longer receiving a fake Anker charger four times in a row.
And before I tried Crate & Barrel I actually was making excuses for Amazon. "Well, shipping glass and ceramic is hard. I knew there was a chance it would break in shipping." Still valid concerns, but easier to stomach a bad experience when it shows they put forth effort and thought.
If you are using Amazon to find top premium brands / products, you’re shopping in the wrong place to begin with.
Example: https://www.amazon.com/Star-Right-Flash-Cards-Set/dp/B073GBD...
Most brands that get any traction seem to abuse that halo to also shove mediocre product to the middle/lower market. In the end we still need to do a ton of research to see which product is individually good, and looking at reviews is a way better indicator than brand marketing.
I hit this issue when trying to buy a vacuum cleaner. Perhaps it would be different if I was willing to pay a grand for the top of the line, but otherwise house name brands had at most mediocre reviews, often with documented cheaping out on important parts. We had to go through video reviews of each specific model of the price range targeted to get a decent idea of what we were buying.
(I was shopping for a replacement power brick for a ThinkPad.)