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They do blame you though, most people won't be aware of the real issue, when cloudflare went down, the trending things on twitter were #spotifydown and #applemusic

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I suspect customers complaining on Twitter are not the ones cared about to whoever decides to use Cloudflare.

I build an app. I use CF for my app. Customers use my app. CF has an outage. Customers don't care why I'm down, they care that my app isn't working.

What is your solution for never going down?

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