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From a now year-old EFF blog post [1] regarding Chrome extensions and the Google Manifest V3 "proposal":

The “Report Abuse” link doesn't seem to produce results, obfuscated code doesn't seem to trigger red flags, and no one responds to user reviews.

[1]: https://www.eff.org/deeplinks/2019/07/googles-plans-chrome-e...

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I wouldn't be surprised if their staff have no tooling for looking at user reviews, period. The UI for looking at user reviews of your own stuff as a developer is really, really bad and I know that in the past other Google properties have had this issue - YouTube annotations were invisible to their trust and safety staff, for example.

Likely ”report abuse” submissions are just one variable in a model that is used to determine propability of app being malicious.

Or it might be that humans are just reviewing top N apps, sorted by number of reports.

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