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Yes, I am a Software Engineer working out of the Berlin office(now working from home). It's a shit show. The situation seems to be escalating. Wishing this was over one way or another.

EDIT: sorry, I misread the question. As a software engineer I am comfortable--the work is interesting and engaging. I think it's mostly the customer support staff who are disgruntled

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Help me out, I'm a long user of n26, I've found bugs in the app - still in production - but can never escalate them to developers. Interactions with support is as easy as interacting with a different life form, independent of the problem the solution is always to unpair your device, reinstall the app.

Well can you share the support ticket number if you ever get one? I can escalate those

Thanks for clarifying. What is it they are so upset about?

I am not exactly sure to be honest. I think it's the disparity between the working conditions and benefits between customer support and the rest of the org.

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