What is GP? We had under 10 refunds, in all cases we refunded people. There are zero cases when access is taken away without refund. Terms say no refunds because we have no time to refund but we always did in a past since we got request in less than a week after purchase.

This is a useful discussion - we should update terms to allow refunds within 48 hours and no refund after that. To be updated later today.