Letters and ballots are not flats. Flats are magazines, catalogues and larger mail pieces.
USPS has three categories of mail: letters, flats (flat items too large to be considered letters), and packages.
https://pe.usps.com/text/dmm300/101.htm
If you can't even get beyond two sentences without a factual inaccuracy, it does cast some doubt on whether anything else you wrote was accurate.