It boggles my mind how that is something you could actively want.
It boggles my mind how that is something you could actively want.
But that's the point of this article. As a matter of empirical fact, they do. Visual appearance/attractiveness has dominated over usability since smart phones became our ordinary means of interaction.
(NB. artists never "churn out art for its own sake". They usually want to do something with that art. But to the extent that we allow usability to compete with visual appearance, it can be called "churning out art for its own sake".)
Or, your software is niche and its alternatives have such terrible UI that trying to do what the user expects is adding 3x clicks and actively hurting their productivity.
There can be legitimate cases for learning curve, especially if unlearning is involved. If so, the fact that your designer wants the user to learn is a very welcome position. If they make learning effortless and intuitive, you may end up with a solid piece of software.