Groupon founder Andrew Mason's farewell letter to employees (2013)
theguardian.com
theguardian.com
- As CEO, I am accountable.
- I'm OK with having failed at this part of the journey.
- This leadership change gives you some breathing room to break bad habits and deliver sustainable customer happiness – don't waste the opportunity!
Everyone likes to point to the "infamous Dropbox comment" whenever people are negative here about a hyped startup, but it seems to me these stories are far more common; "you just don't get it!". This company minted millions (billions?) for SV insiders cashing out on the public, and was heralded as the fastest gowing company ever. All hype.
It's still alive, apparently (market cap < $1 billion), and still bleeding money.
I think we can learn something from that quote.