I must say that all the Apple products my wife and I have used so far, have been very reliable. They're expensive but when you consider the quality and durability they usually have better value. But their repair service can be utterly rubbish sometimes. A few years ago my wife spilled some beer on her MacBook Air and the keyboard stopped working. She took it to the Apple Service centre and told her that it was a faulty motherboard. They asked for nearly 60% of the price of the laptop. She then took it to an independent repair shop and they did it for a fraction of the cost.