I just don't understand this kind of logic. I can send mail bombs with the trusted postal service and people will open them. Does anyone blame the postal service?
Yes?
Do you think the USPS does nothing to detect bombs in the mail?
You can’t earn trust by saying “that’s not my problem.”
Which they also scan for?
The USPS does try to keep the mail safe, and generally does a good job.
Mozilla cannot make the same guarantees about Send so they shut it down.
Well, and with encryption the files going through mozilla are always properly sealed and they can only rely on external indicators such as reports or IP blacklists. So they're doing no worse than USPS.
https://www.cidrap.umn.edu/news-perspective/2003/06/postal-s...
Your framing suggests that Firefox Send was a 'public utility', held to the same standard as a power company or a gas company, required to provide service to all who seek it. Firefox Send was not a 'public utility', though, and so it need not be temporary to shut it down in the face of attackers. Apparently the Firefox group decided to make it permanent.
What if Gmail was shutdown without notice tomorrow? Would any lawsuit have standing if refunds were issued that same day? Would free users have any recourse whatsoever? It isn't a public utility, right?