> Jeff Bezos’ 14 leadership principles are famous inside and outside Amazon for vividly articulating what is expected of the company’s leaders. The first is customer obsession. “Leaders start with the customer and work backwards,” it reads.

And yet Amazon has no real interest in solving its counterfeit problem, the same way it has no real interest in solving its safety problem.

I feel like it's all PR and bullshit at this point. And I'd say the overwhelming evidence of them lying about safety reports is a pretty strong indicator of how their actions don't match their words.

This obsession with growth is metaphorically cancer. It has to grow no matter what, until the once-healthy host has long since died and all that's left is an enormous tumor.