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Comment by mulmen | Hacker News Reader

They should be ashamed because they keep shipping broken products that are worse than their predecessors.

Ignore the downvotes. You are right. I jumped ship recently because of endless problems. The last straw was the 2 week old magic keyboard that the space bar failed on.

I’ve had three failed MacBooks in recent years to the point I stopped buying their laptops. Now using a custom built PC which is about the same grunt as a mid range Mac Pro but 1/5th of the cost. Oh did I mention Apple being too expensive?

What would you choose for a laptop? Seriously considering to jump ship as well, because my MacBook Pro 2016 got BOTH a flexgate[0] screen and a swollen battery[1] on the same MacBook, and yet Apple refused to fix them for free, because they found a little corrosion on the logic board and concluded it as a "liquid damage". I was not given the option to fix the logic board only and get the rest free. Tried to dispute but there was no such channel (expect the general feedback form https://www.apple.com/feedback/macbookpro.html)...

It was a very frustrating experience in terms of the product quality, as well as the way they try to pick on customer's "fault" in order to cover the repair cost of their manufacturing defects.

[0] https://support.apple.com/en-hk/13-inch-macbook-pro-display-... [1] https://support.apple.com/en-hk/13inch-macbookpro-battery-re...

I’m using a Lenovo Thinkpad T495s at the moment as a laptop. The screen isn’t retina grade but it’s cheap and it works perfectly and the keyboard is excellent.

I don't blame the engineers on this but you are right on the situation. They are shipping shittier stuff every passing year.

This is gotta be a management issue though. However, this trend has not reflected on their revenue negatively, management gotta be happy too.

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