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Comment by kyriakos | Hacker News Reader

Add Outlook to the list and it sums up all the useful Office applications in 2020.

Second the disagree. As someone who supports users on Outlook on a daily basis, my anecdata is that it’s a buggy, abused, flaming dumpster fire

Perhaps it’s users who misuse it (think document management with 100gb+ inboxes) but a lot of times the solution for Outlook issues is to reinstall the whole Office suite since it’s just kinda one package now

Respectfully disagree. Desktop Outlook is largely abandon-ware at this point, with no real development or improvements taking place for over ten years and Microsoft's efforts being almost exclusively focused on their online/webmail offers (e.g. Outlook.com/Office 365).

> no real development or improvements taking place for over ten years

You write this like it is a bad? Outlook does what it needs to do, send and receive email. I personally am glad that the changes which affect me have been minor. Email is a solved problem, no need for change for change sake.

Have you used Outlook365 on Desktop recently?

They change and break Outlook regularly, and the only communication channel is a random Microsoft employee on a support forum

I wish they would leave it alone but they are changing things for change’s sake

Not that I use it but Outlook in Office 365 is radically different. Has full integration with M365 groups etc.

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