The updates are pretty hilarious as well. Basically even after sending the tech the car is still bricked at the moment.
Update 1: https://old.reddit.com/r/Justrolledintotheshop/comments/j9ji...
Update 2: https://old.reddit.com/r/Justrolledintotheshop/comments/j9qn...
There was also a story a few years back that is kinda similar in issue. A rental car was taken into a rural area but they couldn't restart the car as there was no cellular signal for the app to re-enable the car. https://twitter.com/kari_paul/status/1229214223227478016