i understand the frustration, but how else would a laptop tracking software work if not by connecting to the web and listening for commands, etc?
It seems that this app is created by: http://www.absolute.com/en-GB/
If the user isn't aware of it, it's useless. If the user didn't agree to the way it's done, it's pretty much an illegal spying device.
It's not the sort of thing I'd allow to run on my machine.