Companies DO care when people return something, because that is pure signal. "I got it because I thought I would like it and I don't" is a much different signal than "I have no idea what you think because I never interacted with you". That is likely one of the most effective ways to make a company sit up and take notice, the return rate of a product is a key indicator of its success.
I really don't see that there's anything to disagree with there. Loving Apple, as you may, doesn't make the above point wrong.
This has nothing to do with a love of Apple or anything, and everything to do with “you’re abusing a program that they are going to either ban you from, or remove because you abused it too much”.
The only reason I could bare some of their hw is becase I knew I can put Linux when I get enough of it, and now what?
I am not buying, sophisticated people are not buying and it doesn't help so in my perspective IF something is ever going to change their policy is returning products to SEND A MESSAGE. Other option is to wait untill some dumbo get it when it'll be too late, like it was when S.Jobs has to return to save them..
Or you sugest even more strong action then returning?