Maybe Idiocracy was right, but not for the reason most people assume...
https://en.wikipedia.org/wiki/The_Machine_Stops
"City of Ember" is another version of this type of story:
https://en.wikipedia.org/wiki/City_of_Ember
I'l pretty sure that there's at least one Star Trek TOS episode like this too.
Jonathan Blow's talk "Preventing the Collapse of Civilization"[1] makes a good argument that software quality has already suffered significant deterioration. We've just gotten used to software not working. Reboot the computer; refresh the webpage; spend the morning trying to work around the "improvements", regressions, and removed features in the software that forced an update.