These support jobs are grueling. The pay isn't too great and you are sometimes required to know many years of accumulated sysadmin knowledge for the price of entry-level salaries.
Also, foreign tech support, typically Eastern European. For all the expensive audits tech companies do on their appsec, all it takes is 1 disgruntled Ukrainian who says "fuck those Americans for playing a part in fucking up my country" (or more usually phishing or a bribe) and suddenly a few important domains are compromised.
I wonder if paying the premium to MarkMonitor prevents the risk of foreign and underpaid staff, but the domain industry is more like a commodity now and they hook you in with "cheap cheap cheap".
Also, the only thing crypto seems to be making the news for these days is when a company gets hacked. So much for that revolution.