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People complaining the loudest about "not OSI compliant" etc. are not complaining about the software being non-FOSS. They're complaining about non-FOSS software masquerading as/lying about being FOSS.

If the solution to making FOSS more competitive with non-FOSS is to make FOSS non-FOSS, well, that's not much of a solution.

> User experience is everything

It's very important, but it's not "everything".

> and without a good profitable business model FOSS can't afford the massive investment of time and effort required to bring a competitive user experience.

By that logic, most FOSS should not have existed at all.

> Making stuff work is only maybe 20% of the work required to build a product... sometimes less.

That's often true. It's certainly true for some of the software projects I maintain.

> Commercial closed source and SaaS vendors have the resources to leave FOSS and open ecosystems in the dust in terms of features and user experience

That's not possible even with infinite resources, because FOSS software is sometimes great, often good, and also often the only thing available.

User experience is definitely not everything. Plenty of successful "enterprise" software products have terrible user experiences.

There's a lot of open source software that provides a fantastic user experience to developers, perhaps the solution is somehow getting some users to work on your open source product when developers aren't your intended users.

Even as a developer the things I want just don't work reliably:

1. Bluetooth; Audio especially, but all BT is flaky.

2. Low Latency audio; I have tried Jack on numerous machines and always find myself staring at high latency buffers because the kernel audio driver can't perform any better, and then there's how often it just ... goes silent without any trace in the logs.

3. Suspend and battery usage are, in general, still a decade behind the competition.

Those first two don't work very well on my proprietary systems either.

And, come to think of it, hibernation's been broken on my Windows install too lately.

Driver issues are generally down (AFAIK) to proprietary hardware being shrouded in secrecy. Being forced to reverse engineer a particular component because the manufacturer won't share the spec sheet is a significant drain on the already comparatively limited resources of FOSS software development.

> 3. Suspend and battery usage are, in general, still a decade behind the competition.

For suspend there's been some regressions a few years back, but I use it all the time now on both Dell Latitude and Thinkpad X without any issue.

Battery usage is way better with Linux than with Windows, at least on the Latitude where I can easily compare with my Windows 10 using colleagues. It's not even close, and I also avoid the constant fan noise ;)

Now there's one thing to keep in mind: if you don't use a pre-installed Linux distro (which I don't, I use Debian stable) then you are the system integrator ;) No way around this.

But on well supported models like the Latitude and Thinkpad at least this integration is very easy: for me I just install the "tlp" (The Laptop Project) package, and because I only use SSD I aggressively idle the disk. This configuration I did years ago and simply reuse it. Done.