Moving fast and breaking people is, horrifically, the status quo. Special interests in healthcare, enabled by heavy regulation, go great lengths to insulate doctors from the consequences of providing poor care and the rewards of providing excellent care. We all suffer as a result.

Your experience with healthcare might be different, but my own experience in the US has been this: I rarely see doctors that have later contacted me to see how the treatment they prescribed was working. Nearly every other service or product I purchase entreats me with a satisfaction survey at some point. I've asked myself: why don't doctors care about my outcome?

I have concluded that while I am the one with the sick body and paying money to fix myself, I am not the only customer. The regulatory agencies, credentialing schools, special interest groups, pharmaceutical companies, and healthcare unions are too.