Oculus admits they will NOT help with Oculus Paperweight
reddit.com
reddit.com
Facebook has disabled access to the Oculus Quest hardware the user bought because the Facebook account associated with that headset has been suspended.
The user can't switch Facebook accounts and Facebook sign-in is required now (it used to just require an Oculus account).
This is basically the worst case scenario people were hypothesizing when Facebook bought Oculus.
I guess it just depends on your view of things.
To be clear: I’d absolutely return (or chargeback if necessary) in this case. Your social profile should have no bearing on your ability to use hardware you paid hundreds of dollars for.
Imagine buying a chair. A year later, the carpenter who made it lets themselves into your home and modifies it so it has three legs instead of four. They say it's an improvement because it's lighter now and easier to move around. But your elderly parent can't use the chair any more because it's less stable. Despite both arguments being valid, ultimately they had no right to modify your device.
This is a Tort (https://en.wikipedia.org/wiki/Tort).
In the US, they'd probably be able to argue that there's some ToS that permitted this. In most of the rest of the world, I'd argue that there was no ToS at the time of the sale, and that therefore it cannot be valid (especially as there was no consideration (https://en.wikipedia.org/wiki/Consideration) associated with that modification).
It’s ridiculous, but it’s the way it is now (in the US).
Facebook is at least as bad as Microsoft was under Ballmer.