Hi. I work for PHP Fog, a PHP-focused platform as a service. We were one of the many companies to experience some turbulence during the recent AWS outage, and we wanted to share how we are working to make things better.
its nice to see a company take initiative/responsibility for making things right, rather than just pointing fingers.
I don't know what it is, but they just don't inspire the same confidence as Heroku or Dotcloud.
They're a young start up, you have to expect a bit of this along the way. They seem to know their stuff though and had a really classy response to the security breach. Wouldn't judge them on the one incident.
From what I understand, the last AWS outage consisted of several Available Zone failures simultaneously. Thus, implementing multi-AZ fail-over won't help during the outage last time. But still, it is a step forward. Congrats!
"upgraded for free" is the new "fixed the most egregious shortcomings"