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Bad analogy though because persistent channel-based chat is a good way to handle ephemeral and interactive collaboration, especially in a Covid world where few lightweight options exist. Do we have to open a Zoom, send an email or start a doc for every single thing?

I get that some environments might be fine without group chat, but for others it's indispensable.

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I've had jobs where every little thing required a bunch of back and forth. Integration, and spinning up a new product. Slack (or IRC if you aren't hooked on giant emojis) work well for this.

But for the rest of my work there are questions but you can batch them if you think ahead, and write a good email. Or, just put the questions in the ticket and use the right collaboration tool.

I find that all chat-derived information needs to be rewritten (ideally) or being cut&paste into a document because chat is either ultimately ephemeral, or lives in an entirely different system from the rest.

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