I consider them a scapegoat in the sense that they're sort of a catchall target for negative feelings about these problems. I also think they're not a scapegoat insofar as they're responsible for their actual bad practices. It's not really either-or for me: they're blamed for things they really are responsible for, but I also think they catch a lot of flak in general for things that are largely beyond their control. I'd like them to be accountable for the bad things they actually do while keeping our eye on the broader problem, which I'm not as convinced as you are that everyone is doing already.