This isn't even (remotely) limited to people who don't read the news stories. I have personally spoken with scores of people who will (for example) express displeasure over Ubisoft's culture of sexual abuse, and not blink an eye when it came time to purchase Assassain's Creed: Valhalla. Or of Rockstar's culture of abusive crunch and equally abusive Twitter presence while buying premium versions of TLOU2.
So long as they pump out decent-to-good games, no amount of bad press will impact the number of games (and microtransactions) purchased. And sadly even bad games won't dent their reputation that much, especially if followed up by a good game again.
Bioware, as an example, is being lauded in the press and by gamers in general again because they announced that they're making another Mass Effect game. There's very little hesitation before gushing about it, even given ME: Andromeda and Anthem.
Even the press releases about The Witcher 4 are filled with praise for a company that just released a turd of a game (though you'll still find plenty of people who heap praise upon CP2077 because they have the blessed combination of PC components).