Will win in terms of what?
A lot of things in Telegram are done right, but that does not mean it will win the audience.
Discord is a very good solution too, but I doubt people want to use it on their smartphones as a messenger.
A lot of things in Telegram are done right, but that does not mean it will win the audience.
Discord is a very good solution too, but I doubt people want to use it on their smartphones as a messenger.
Then you have like 15 active users, all typing on #general
Multiply this by 20 or so communities and it's an UX clusterfuck of epic proportions.
But discord became so popular, it stopped being used just has a "game voip" service and has a general messaging service. A lot of streamer/youtuber use discord to host their community. I even know some company who switched to it when the pandemic started. And the fact and the matter is that discord was never designed for this.
Penetration, profitability, etc.
More broadly, what does the landscape look like in 5 years? 10 years?
I'm also skeptical that chat is worth as much as I'd once thought. If it's not paired with an enterprise solution (Slack, Teams, Hangouts/Allo/Meet/Whatever), it has to make money on ads or premium features (emotes, stickers, "server boosts").
Google and Facebook are about to get reamed by the DOJ for anti-competitive practices, and I'll wager that privacy is one of the talking points. If you can't use chat to enhance your advertising moat, what then? Sticker sales can't amount to that much, and ads without purchase intent or social graph knowledge are pretty low value.
I'm curious what people's thoughts are.