In person interaction naturally flows towards gratitude. Online interactions, like the one I’m having right now feels disposable. I don’t see your face and we can’t form much human connection.
This leads to an online world of shallow interactions that leave us feeling alone an empty. Much like what happens to people that live in large dense cities.
Our online interactions are so shallow, we feel it is the responsibility a product we are buying to facilitate a particular form of interaction as opposed to simply taking it upon ourselves to do it.