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Comment by hubraumhugo | Hacker News Reader

Great feedback, thanks! You are right, we must be careful not to make the review cumbersome. Letting the user setting the frequency makes sense since it will vary between product categories. In addition, if the user has nothing to add, a simple click on a button "Condition unchanged" should be enough. That's definitely something I will discuss with the UX designer.

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This is soo needed.

Just a thought, but rather than a 'condition unchanged' link, randomly pick one of your review metrics and give the user a single click option to rate on that instead.

Another option might be to invite them to reply to the email with any follow-up thoughts on the product to add to their review.

Oh come on, you don't need the user to set anything. Just do a once a year checkup 'hey there, here's all the stuff you said you own, did anything break or deteriorate?'

I'll be happy to help you if it's two minutes once a year, and I think that's all the info you need.

You are right, that's even better! Will implement it like this.

That is also a good idea because people are motivated more to act when something goes wrong; and a close second is when they are excited to share a good discovery. The DefaultReviews [1] gist may offer some guidance:

"...rating by default is the equivalent of saying "everything is okay". That rating is made without you having to lift a finger. You only have to lift a finger to change it to "awesome" or to "sucks" or to add a elaboration for others to read."

Also, the final section of DefaultReviews [1] may also help solve your inevitable problem with faked reviews. Pull requests welcome.

[1] https://gist.github.com/iL3D/59df64947d42828d848ebfc1651a312...

Oh I love this! Have you ever built the app?

Great! I have done some user research for a similar problem, and what users look for in reviews is mainly a list of potential problems, so that they can decide if they can deal with them or if they are dealbreakers.

Or just send an email with an easy action 'Yep, still going strong' alongside the existing review update option.

The option for a monthly/yearly email with a summary of your reviews might work well to avoid too much spam.

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