I don't get the hate for chatbots. Sure they are not perfect yet (it's a hard problem to solve!) but I see them as early-stage technology, which will improve over time.
No comment on this news article though.
No comment on this news article though.
Chatbots are great until they don’t work which is all the time. You need to ask questions in a specific way to get an answer. From a user point of view it’s a terrible experience. Most companies don’t value the time of their users that’s why chatbots have been deployed on many websites.
'I need help with payment'
Sorry can you repeat your question
'Payment information'
Sorry can you repeat your question
'Help with payment information'
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