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One of those affects money via SLA's. Slack is still up, just not usable.

> Slack is still up, just not usable.

I.e., it's down.

(And if you're saying that according to the legal blah blah blah of the SLA that this isn't technically "down", then there might as well not be an SLA.)

> And if you're saying that according to the legal blah blah blah of the SLA that this isn't technically "down", then there might as well not be an SLA.

I am because Ive had these exact conversations with cloud hosted providers/products. Never once have we been refunded according to the SLA in our contracts. Never really down (according to legal).

Up means working. It does not mean that something is displayed on the screen.

Other than the status page, I can't get anything displayed on the screen.

It may depend on how they define the "quarter". If they take the quarter as the last 91 days and round the number to the closest percent, you might not see it changed unless the outages go more than 91x24x0.5% or 10.92 hours.. It's quite subjective and a guess.

I would think that number will be updated once the fire is put out.