Vertically integrated monopolies are sticky because you can't replace any individual part of the stack by itself. You can't compete with iMessage just by creating your own messaging app, because to be on a level playing field you would also have to create your own mobile operating system and design your own phone hardware and microprocessors and convince all the customers to switch despite the existing network effect.
If we made it to a market where anybody could create a new OS and have it run on the existing installed base of hardware, or create a new app in a write once run anywhere language and it could run on every existing device, vertically integrated competitors are at a disadvantage because they have to be best in class in all of their individual markets or else customers find themselves better off to have the ability to mix and match.
Back in the 1980s, Ottawa had a local independent broadcast named CJOH. They produced their own local news at 6pm and late night. The CJOH news team was well respected and an active participant in the community. CJOH eventually got purchased by CTV and ultimately landed under the control of BCE / Bell Media. Shortly after Bell Media gained control a few years ago, they laid off longtime anchor Carol Anne Meehan. Not a good move in my view, as they brought on an entirely new and young team. Further cuts to the news staff have happened over the last few years as increasing use of technology has allowed further staff cuts -- everyone from camerapeople to editors and technical support staff. Each cut means one less means by which the news organization can learn about things that are happening in our community.
The acquisition of Discovery Channel was even worse in my opinion. From 1995 to 2018 Discovery Channel ran a show called Daily Planet, which was one of the only daily science news shows. This was a wonderful way to find out about all kinds of cool things going on in the world of science and technology. It aired on weekdays at 7pm after the 6 o'clock news. Bell Media cancelled the show on May 23, 2018.
The loss of Daily Planet is, in my opion, worse than that of a local news channel. Daily Planet was part of the reason for the existence of Discovery Channel. There are no real replacements being broadcast that I know of.
The reason I bring all this up is to show how the priorities of a monopoly impact existing services that are a public benefit. In my opinion, the BCE layoffs were not the result of the company losing money. The reasons were to free up cash flow to pay for Bell Canada's massive investments in building out its Fibre To The Home network. Bell has spent billions of dollars thus far building out FTTH across Ontario and Quebec, acquired the incumbent in Manitoba. Purchasing content producers that were once separate entities, then gutting them and using the savings to pay for FTTH construction is a brilliant strategy. Money that was previously an expense gets turned into capex that builds a new asset.
Sadly, our phone and TV bills don't go down in price despite us getting less new content. I had the chance to speak to folks at Discovery Channel at a conference back in the 1990s when I was a teenager, and their enthusiasm about bringing real science content to the public was amazing. I'm sad this has been lost at the alter of corporate greed.
But, I'd be surprised if many science-minded people from Gen-X or later, were still watching cable in large numbers. Same for the local 6:00 news for that matter.
I despise Bell as much as the next Canadian, but this shift is likely more due to the increased competition (internet, wireless phones) for mindshare.
>Sadly, our phone and TV bills don't go down in price despite us getting less new content
I was thinking about this recently. Every other area of technology gets cheaper and cheaper (relative to their capabilities) but internet keeps getting more expensive. At least in Canada.
How do you compete when nobody is buying Yuan and the demand disappears overnight in the foreign exchange markets?