You've Been Referred Here Because You're Wrong About Section 230 of the CDA
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> (c) Protection for “Good Samaritan” blocking and screening of offensive material (1) Treatment of publisher or speaker > No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.
Wouldn't repealing Section 230 mean more censorship and restrictions as the liability would be too great to be on the hook for what some random account might decide to publish, no?
[1] https://www.eff.org/issues/cda230/legislative-history
[2] https://en.wikipedia.org/wiki/Stratton_Oakmont,_Inc._v._Prod....
Intuitively I expected political dissidents would move off Twitter first, but I can see how the opposite happened instead.
For example, see the DoJ's proposal to amend and clarify section 230 [1] [2]. Among other changes, they suggest limiting the extent to which a platform can moderate content while retaining the protection. Under this rule, if Twitter chooses to moderate aggressively then they lose the 230 protection, while a competitor that limits its moderation to illegal content and viagra spam could still receive the 230 protection.
[1] https://www.justice.gov/opa/pr/justice-department-unveils-pr... [2] https://www.justice.gov/ag/department-justice-s-review-secti...
Also, your comment is confusing because "limiting moderation to illegal content and viagra spam" was the legal limit before section 230, if I understood correctly, so it's not making it clear what the difference is between "clarifying" and "repealing".
The DoJ proposal removes the catch-all and add "unlawful" and "promotes terrorism" to the list.
So if you moderate for a reason on that list, you keep the protection. If you moderate for other reasons, you lose it. And yes, I'm sure we'd see plenty of litigation on what constitutes harassment, terrorism, etc.
Bluntly, "would need to be litigated to find out" isn't an acceptable answer given that the people giving this answer are the same people proposing the legislation.
Courts don't decide what the law is, they interpret it. You have to have an idea of what you want the law to be, you can't kick that off to the courts. They're trying to interpret your intention and the letter of the law you propose, not the other way around.
edit:
I personally think that the answer is to standardize terms-of-service documents and to make them into real legal statements that both the website visitor and owner can make claims regarding, and that those statements be registered with a federal agency. The standardization should be so tight that filing it should be a matter of picking from drop down menus on a form, and the implications of each choice should be common knowledge and taught in school. The form should be able to be filled out anonymously (as "owner of [X] site.")
If you run a site without having filed one, though, you would lose legal protections as a publisher based on modding behavior. If somebody filing suit can point out any decisions that have been defined by law as constituting a specific degree of editorial control (examples: spam-control, abuse-control, subject-control, position-on-a-subject-control, arbitrary-control, etc.) then they will be responsible for libel/tort claims as a site for individual posts. A site that has filed a terms-of-service will get the benefit of the doubt, and the ability to push liability onto completely onto posters or maybe even individual mods.
Those requirements would either be too onerous to run the walled gardens of Web 2.0 at scale and small players will have a profitable business opening again, or the big dogs would be forced to really bureaucratize or democratize, and small players will have a profitable business opening by providing them modding services at the forum level.
And sure enough, we only banned one person ever. We banned him because he made a series of scary threats against the release manager, including "I know where you live", but these threats were made off-list, it was a campaign of personal harassment because no one wanted this idiot's patches. Suppose we had forgotten to include threats of violence off-list in our expected set of rules? And remember, we were talking about our mailing lists, which are forums according to section 230. So, would we lose our section 230 protections under your proposal?
In other words, you want to create more regulations that websites have to abide by. All that does is favor the big players even more than they're favored now.
> Those requirements would either be too onerous to run the walled gardens of Web 2.0 at scale
No, they would be too onerous for any websites other than the huge walled gardens to meet. All you're doing is setting up another form of regulatory capture.
> or the big dogs would be forced to really bureaucratize or democratize
Or they'll just buy the regulations that favor them, the same way they do now.
Let me predict how terror will end up being defined:
Promote storming the Capitol - No
Promote a free Palestine - Yes
Any fight against US oppression - No
Donald Trump's administration openly considered declaring BLM a terrorist group. I don't want someone like that deciding what does and doesn't count as neutral speech. That is a thousand times more dangerous to me than Facebook making the same decision.
It is startlingly naive for people not to understand that terrorism laws and 'neutral-speech' laws will be used against causes they agree with. Republicans in particular are kind of jumping the gun by encouraging the government to get involved with speech literally during a period where they no longer control the presidency, or the house, or the senate.
They're far from perfect, but is it better to give the power to control digital communications to a few corporations?
Likewise, the New York Times is liable for the articles published by its own writers, but it bears no liability for the comments section.
The CDA draws a bright line between content "authored" by a firm and content "made available." In practice, that line is fuzzy.
As a hypothetical example, Twitter probably should face liability if it took a random tweet (say) accusing Bezos of pedophilia and made an editorial decision to promote that tweet to all its users, but it could still plausibly claim that it was just making the content available.
It's a complicated topic, and I don't know where the best balance lies.
That's what I meant, but you're right, I wasn't entirely clear. Thanks.
That's a protection that neither social media nor the NYT (for comments) would have without Section 230 if they do any moderation (at least according to Stratton Oakmont, Inc. v. Prodigy Services Co.)
Newspaper publishing is opt in; that is, anything published they chose to publish.
Websites that allow third parties to post content on them is opt out; that is, anything published did so without initial moderation.
If a website operator posts their own statements, they can theoretically be found to be libelous. They can't be held accountable for posts by other people. Newspapers potentially can (though I've never seen a court case where a newspaper was sued for something in the Opinion section), but they -chose- to publish that item.
Realistically websites should be thought of as a public bulletin board. Should you be able to sue the person who put up the bulletin board, for content that was posted to the bulletin board by other people?
> When a US Army reservist found herself at the center of a conspiracy about the coronavirus earlier this year, her life was upended.
> Hoax peddlers on the internet falsely claimed that Maatje Benassi was somehow the world's COVID-19 patient zero. Over time, conspiracy theorists posted at least 70 videos across multiple YouTube channels claiming that Benassi had brought the virus into the world. Along with those videos came death threats, which Benassi and her husband, Matt, took seriously.
> But at first, the couple did not know how to respond. Trolls hiding behind aliases on the internet were almost impossible to find, and the Benassis could not sue YouTube for allowing the content to be posted because of a now-controversial law known as Section 230.
https://www.cbsnews.com/news/section-230-60-minutes-2021-01-...
https://revisionlegal.com/internet-law/defamation-attorney/i...
A) post video to YouTube for $0
b) contact lawyer to subpoena YT and then sue a jerk? $50,000
Worse, what if the defamer is able to hide their identity or from a jursdiction that doesn't care about an order from US courts? In that case, even paying for a lawyer won't help.
If you add black to a white background, you get black. If you remove white of a white background, you get black.
If the intention behind the action is the same, and the outcome is the same, should the legality of it hinge on the action?
Yes, the First Amendment does protect speech that gives false information. We had a recent HN thread on just this topic:
There already exists laws that act very similarly to what people are proposing.
Specifically these laws are called common carrier laws, as they apply to phone systems, for example.
Do you believe that the existing laws, that apply to phone networks, are tyrannical or worse or bad?
I don't think it is unreasonable to consider how our existing laws, that most people find reasonable, such as the ones that already apply to phone companies, could be updated to the modern era, so as to apply to newer communication networks.
I'm happy to let people I don't like have their own websites. I don't want to be forced to let them use mine to post about how I should die.
One company moderated their content, they were found liable for libel in user content in court. The other company did not moderate their content, they were not found liable for their user content. Anecdotally one of these services was seen as the good one and the other as the crappy one because of their moderation policies.
While social media didn't exist at the time in its current form, I'd argue this is still very relevant today. Without section 230 websites would only be able to moderate for illegal content, and there's a mountain of stuff you wouldn't want to see online that isn't technically illegal, and a lot of people who will try to put it in front of you if given the oppurtunity.
The concern is that absent Section 230, a provider needs to either be (almost) totally hands-off or they have to strictly moderate (which isn't really viable for the modern web and social media).
I won't worry about technicalities, because I have no idea what they are. But it is becoming abundantly clear that the social media companies have political power and are willing to wield it if they think that it is appropriate, similar to newspapers and television. It is reasonable that the regulations for social and non-social media converge.
That's not a good reason to DDoS them, though.
This will leave an internet for those who can (i.e the big players).
Sorry, I think you actually do want a new law, not to modify this one. I have no idea how to define the websites that you want this to even apply to -- size? revenue? number of users? does twitter count? mastodon server instances? gab? reddit? texas instruments support forums? IRC servers?
This feels super arbitrary when almost every website to some extent republishes third party content.
(1) Someone has a long-established relationship with an internet service.
(2) That service makes an arbitrary and unexpected change to the nature of that relationship.
(3) That change causes material damage.
Then the site can be sued.
I don't think that would cover the current Trump business, they've been telegraphing for years that he would be banned eventually. But it might close the door to more damaging abuses of power where they strategic on timing and opens up some review of how clearly they are giving notice. Might help with the app store complaints.
That specific idea isn't going to be good - I've probably missed a bunch of relevant stuff - but maybe the idea can be salvaged and implemented with only mild damage to the internet ecosystem.
> Sorry, I think you actually do want a new law, not to modify this one.
There isn't really a difference, but sure. I don't care if changes are implemented as an amendment or a new bill.
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A) It's wildly abusable by corrupt governments, and both parties in the US believe that their opponents are corrupt. You don't even need to outright censor -- you can just classify one political group's speech as harassment and make your own speech un-moderatable.
And importantly, when you do that, it doesn't just apply to one platform like Facebook, it applies to everyone. It applies to independent forums that are owned by the other party. Do you really want to give either Republicans or Democrats the ability to basically at-will strip 230 protections from opposition-run forums whenever they control all three houses?
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B) It places a burden on the courts that courts are not designed for. Courts interpret laws, they don't create them. The implication behind that is that the people making the laws have a general understanding of their own intent, and the Courts try to figure out what that intent is and what the implication of the letter of the law is. It is unreasonable for people to propose legislation that they themselves don't understand, and then ask the courts to retroactively come up with an interpretation and a set of guidelines that make the laws work. It's backwards design that will lead to a lot of unintended consequences and dumb, harmful rulings.
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C) Many of these exceptions being proposed even in this comment section are themselves contentious. It is not clear to me, at all, why pornography should have fewer 1st Amendment protections than hate speech. Both are harmful to children, both can gross people out, both cause discussions to degrade, both are things that people don't want on their platforms. Yet, there is a general assumption that of course platforms will be able to filter lewd content, they just won't be able to filter low-key racists and nazis.
This is exactly the kind of content-favoritism that the 1st Amendment was designed to prevent. It is inherently problematic for the government to privilege certain categories of speech over others. The distinction between pornography and hate speech is one of the more blatant examples of hypocrisy, but the problem also comes up in more subtle ways when people talk about banning spam, as if comment spam, self-promotion, and off-topic discussion are some kind of clear categories that everyone agrees with -- they're not.
Reddit, Hackernews, and Facebook all have very different definitions of what self-promotion and spam are. Which definition is correct? Which one should be baked into law? And why? Why is it more reasonable for us to come up with an ad-hoc definition of spam than it is for us to come up with an ad-hoc definition of hate speech? Why should spam deserve less protection under the 1st Amendment?
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D) Finally, baking these exceptions and moderating decisions into law creates an environment where we're constantly chipping away at the 1st Amendment. The way that the US works right now is that we have extremely broad legal protections, but that the systems built on top of those laws provide additional subjective moderation controlled by the free market, by individual choices, and by communities themselves. This is a good system because universal moderation decisions are practically impossible. In short, it gives us breathing room and allows us to acknowledge that moderation is both important and subjective.
When people tear away independent, private moderation decisions, the only thing that's left to protect people from harassment online is now the law. You lose that subjectivity and that acknowledgement that different forums need to be moderated differently.
People who advocate that private platforms shouldn't be able to make their own moderation decisions should not be surprised to see increased calls for the government to get involved in making certain speech illegal. Even if you could force Twitter or HN to turn into 4Chan, people aren't going to tolerate that. They are going to go to the government and ask the government and the courts to make more speech illegal -- because that's the only avenue they'll have left to protect themselves.
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I have not seen any proposal, from anyone, not just in general in comments, but from political activists, from bloggers, from lawyers -- I have not seen one single proposal for Section 230 reform that addresses those problems. They all propose an incredibly ambiguous set of restrictions on moderation and then fall back on, "we'll work the details out later." But when you're talking about restricting someone's fundamental Right to Filter[0], the details really matter.
We hope that the justice department would act in good faith, without political influence, but we're fresh out of an intensive course on how naive it is to rely on that.
The reality is what this article outlines towards the end; this is already covered by the 1st Amendment in large part, Section 230 does the bulk of its work in simplifying court proceedings. If section 230 were changed, it'd likely be unconstitutional anyway.
I think the relevant part is that one definition of "defund" is (from Google answer box/featured snippet, only provided definition):
>prevent from continuing to receive funds.
So some people upon first hearing the phrase "defund the police" understand it to mean "prevent the police from continuing to receive funds". Without any qualification, this is naturally understood to mean "all funds", which is not the concrete policy proposal behind (what seems to be most uses of) the phrase.
I myself had this understanding of the phrase "defund the police" when I first heard it (which is not something that I would support) but I do support most of the concrete policy proposals behind the "defund the police" movement that involve reallocating funds from the police to social services and other programs. I would be hesitatant to use the phrase myself though, because this interpretation seems quite common among people not "extremely online".
I often also frankly wish that 10% of it would fund a Sharia-style hangman, but perhaps that is my inner misanthrope.
The point of "defund the police" is that that funding would be better used in treating the underlying causes of said drugs problem.
https://www.vox.com/2016/7/14/12189446/mike-pence-planned-pa...
As far as I can tell, there's no concrete replacement proposed for section 230, just a general wish for less protection for these platforms. Complete police and prison abolition is a much more thorough and considered philosophy.
That assumption of cohesiveness of argument is what I’m trying to get at with my question. The argument we should be having is in the terms of the academic work, rather than the one-line phrase.
My point overall is that no equivalent academic work has been presented that actually attempts to remove Section 230 protections (as the protections stem ultimately from the first amendment), so it’s not fair to compare the two.
I may have gotten separated a bit from that point along the way, so I apologize for my lack of clarity!
I have never been clear on whether they wanted to eliminate police entirely, or turn it volunteer- and donation-only.
Perhaps some people view it as “reduce police funding” but many mean it to mean “$0 to police” and that’s the definition of defund.
Words matter and language matters and trying to nuance a pretty simple statement like “defund” is hard for people to understand. Especially with people, friends of mine to be specific, literally mean to defund and remove police.
I know no one involved with the Seattle CHAZ [0] but, for example, this is a group that wants to defund police.
If the intent is to reevaluate police funding then a label like “police reform” makes more sense. Calling something “defund police” and meaning reform is dumb, it’s foolish when there are also people using the label who want to defund the police.
I had a conversation with someone using the phrase ACAB who then explained that not really all cops are bad. This is really confusing to me as to why make a statement that I don’t believe in.
I think we need serious improvement in how we fund and operate police. I want reform and work toward reform. But small, suburban, peaceful city has 100 police officers for 50k people and we have military vehicles and whatnot. I want to work on this and make it better but conversations seem current divided between people who want to increase and zero out the budget and people trying to improve are getting shouted down or ignored. So we’re sticking with the normal increase 1% a year.
[0] https://en.wikipedia.org/wiki/Capitol_Hill_Autonomous_Zone
I don’t think I need someone to clarify, but it does take me extra time to figure out if someone is taking about the literal or figurative “defund” idea.
Just like when I say repeal 230, I'm seriously saying get rid of the thing or at least rework it so people aren't being censored by non non govt but still very real monopolies on speech.
I guess the conclusion that repealing it would result in more censorship is based on the idea that platforms would moderate more aggressively to try and avoid all liability. When really, that’s simple not possible, and they would have to abandon the practice all together. Well, the larger platforms would have to at least.
In fact, Twitter already does verify users for some accounts—that’s where the blue checks come from—and many of them are the most profligate misinformation peddlers. I think Twitter also requires new users to register with a phone number, and Google+ and Facebook both had/have real name policies, and none of that has done a thing to stem the flood of misinformation online.
Facebook et al have no real barrier to fake accounts.
Can't do that, it'll hurt the bottomline. Most users aren't keen on using platforms filled with spam, porn, trolls, and hate speech. And if you don't believe this, ask yourself why a lot of these sites don't allow porn, spam, trolls, or hate speech right now. It's partly moral, but mostly because it's bad for business.
Stricter moderation will be the more likely outcome, and we'll have even less free speech than we have now.
off-topic, but I've never seen anyone admit this, or even suggest it, before now. It would probably strengthen the case if that was more obvious.
- No more centralized social media platform, everyone has to be responsible for ones own speech. Alternate technology will emerge to make it so easy to create ones own micro blog and everyone can subscribe.
All you can do is adjust the shield from liability that 230 provides. If you decrease the size of that shield (as the DOJ proposal does), private companies will further restrict user activity (not expand it) until it fits under the shield again. That is true whether you are talking about a full repeal or only an incremental change.
Instead, platforms would be treated as though they had consciously decided to publish every publically-available comment/file upload/post/etc. That would probably mean manually moderating everything, and rejecting a lot of it for capricious reasons.
But honestly, I am not convinced that that would be a bad thing. It would certainly encourage more people to create their own publishing mediums, and it might help break up the titanic oligarchs that currently occupy the market.
Put it this way: I would happily give up sites like HN to remove the business model that makes mass-scale social media viable. Sites like Twitter and Facebook have inflicted unconscionable harm on our collective humanity, and they have demonstrated a complete inability to self-regulate.
If I were responsible for comments, I would do either of two things:
a) just shut down the forum, b] use a paid commenting service that would come with moderation. This means that people who would want to comment would probably pay some fee for that privilege.
Accidentally, b) is unusual for us, but a quite sustainable model. Surely more sustainable than current "show ads for free stuff", which seems to be hitting its limits.
Note that a side effect of this is that you would no longer have moderation control yourself. And how many of those paid services would exist, given the legal costs of running them?
What makes you think there wouldn't in practice be the same centralization that we see today -- one or two paid services that handle moderation for the entire Internet because only they have the lawyers necessary to do so. The only difference would be that every independent forum that didn't use them would be opening themselves up to significant legal risk.
At least right now if I set up a forum with Open Source software on a Linode server, I don't need to worry that turning off Google Captcha or avoiding a 3rd-party centralized service for my comments will get me sued.
One important difference is that the networking effect is not as big as in case of FB et al.
But yes, the general trend in maturing markets is toward some kind of oligopoly. It is, I believe, time to reactivate antitrust laws, we are well beyond the point where they should have been used.
It would also cost however much a lawyer charges for helping to moderate every submission. Because I doubt the average WordPress blogger is familiar with all possible laws the submissions could violate. Or can make correct judgements based on precedent for things like copyright works.
Honestly though, the blogger would probably only need to pay for one hour of a lawyer's time. That lawyer would say "Turning off the comments is your best bet" and then round up to an hour for billing.
This strikes me as a solution to the problem of censorship in the same way that "just buy your medical supplies from Mexico" is a solution to US healthcare costs.
That means that you aren't going to pay $100 for a WordPress site, because allowing you to upload content without the protection of Section 230 is too much of a risk to bear for only $100.
Absent Section 230, the hosting provider could potentially be liable for anything published. They already do have to take down illegal content if they're informed about it. Section 230 predates modern social media.
The problem is: in terms of legal risk, "just allow everything" is safer, since it's quite expensive or even infeasible to completely moderate the platform. But Congress wanted to encourage internet companies to do moderation for things like pornography and other "indecent" content (this is part of the Communications Decency Act, after all), which is why this "Good Samaritan" section exists: to remove the specter of liability that could arise from even light-touch moderation. (But note that despite that title, the language is broad and not conditional on the presence or absence of any moderation scheme.)
Repeal has a few possibilities, one of which is as you said, just eliminate user-controlled content completely from some spaces, or moderate it extremely heavily (like requiring manual review before something is posted). But, the other extreme is also possible, of totally removing moderation to escape liability the other way around.
No it's not a possibility. Social media is paid for by advertising and no large advertiser wants to have their ads show up next to child pornography. Just look at what happened with Youtube.
Yes, no one is going to run a service that hosts user created content if doing so means that they can be raided by the FBI in the middle of the night should a user find it funny to upload illegal content to a company's servers.
Only entities that can throw millions or billions of dollars at censoring illegal content would take on the risk of hosting user uploaded content on their own servers.
Which that ends up in regulatory capture areas that prevent new competition and innovation.
Taken beyond digital content, making the producer of a service or good liable for what a user/consumer may do is a horrible precedent. If any crime is committed or problematic content uploaded, the user is committing the crime and responsible for the content not the whole service.
Already there are massive moderation services that are here and more coming. Is this something we really want beyond just removing content that incites violence or is illegal and taken down when notified. Trying to pre-empt everyone's user generated content and take it down is problematic for many reasons including competition and allowing smaller/medium players in the game.
Most of the systems are sufficient that just have reporting that can be removed by users if the content does violate rights rules like inciting violence, illegal content or copyright infringement.
We all know how auto AI driven or and overzealous competition falsely reporting moderation can end up with systems like Youtube's copyright strike system, essentially a harshly tunes and easily exploited system by bad actors.
We have to be very careful and it is safer on the side of less moderation and blaming users not the service. If we don't, big players already established could easily use this as regulatory capture and even stifle competition by merely uploading content to competitive services that will then get them in trouble.
Wholesale shutting down services or making the barrier to entry too high and costly with massive moderation services that amount to regulatory capture will prevent competition and stifle freedoms, instead of blaming users that are creating the problems, that is the wrong way. If we blame the services we can end up with a chilling effect on sharing ideas, information and content besides just obliterating competition.
We are going to turn the internet and freedom into an authoritarian Vogon-tastic bureaucratic Borg if we aren't careful. A hands-off system, with reporting or blocking systems for content that is offensive/illegal which are already common, is the best way. We don't want any of that Vogon poetry.
Any system of sufficient size will have bad things, you deal with those bad things individually not shut the whole thing down.
Karl Popper's take on this:
> The paradox of tolerance states that if a society is tolerant without limit, its ability to be tolerant is eventually seized or destroyed by the intolerant. Karl Popper described it as the seemingly paradoxical idea that in order to maintain a tolerant society, the society must be intolerant of intolerance.
I personally feel like moderation has gone way too far with social media, even though I'm far from politically conservative and definitely not a supporter of Trump. I think sites should lose some protected status if they start moderating excessively, as an incentive to moderate even less. Conversely, I think they should be granted a degree of immunity if they do.
Whereas on a web forum such as this, moderation is necessary for conversations to not descend into chaos.
Frankly I don't understand why people think moderation has gone too far. Is it that e.g. Twitter shouldn't be allowed to silence unpopular opinions because silencing unpopular opinions is always bad? Or is it that it's bad because Twitter is huge and influential. Would you have a problem with someone silencing a gun control fanatic who has appeared unwelcome on their private little gun collectors' website?
I can't tell you what it means for US law, as I don't know what laws surround this. I can tell you that the lack of safe harbor laws has stopped me from making certain technology products in my country though, as the risk is too great.
Give people an upload mechanism and inevitably it will receive material that could land you in jail. Maybe it comes from users, maybe it comes from bots, it doesn't matter. If you're on the hook, it's a no brainer to not get involved if there are no laws protecting your platform from liability.
[1] Here is a recent discussion about 320 from a few lawyers and an YouTuber who used to work for the mainstream media:
https://www.youtube.com/watch?v=7a5H1A65wOM
As you will see if you watch the video, it is much more nuanced than the aggregate straw-man set up by the article.
...
The crux of the issue is that Section 320 was drafted with a lot of assumptions in mind. At the time the Web was a fledgling thing. At the time Section 230's practical effect was to empower emerging platforms to do some common-sense moderation without fear of being held liable for all content they distributed.
Does the law still has this effect? Yes, it does. But that is no longer the primary effect in terms of how this law affect most of the people out there. Today its primary effect is to give an impenetrable legal shield to giant tech corporations that engage in deliberate society-wide manipulation of information. That is what most people out there are unhappy about, even if they don't quite know how to phrase it.
You fool people for sure. I do not know why you do it, though.
There is no manipulation going on by “Big Tech”. Your fear mongering is unfounded. Pushing this sort of rhetoric is what created the insurrectionist events a few days ago.
There's definitely manipulation going on by "big tech". Social media has radically distorted political discourse and amplified some trends far beyond what Fox News style media alone could have accomplished.
What's debatable (and perhaps straying into crackpot conspiracy theory territory) is the idea that "Big Tech" has done this deliberately, collectively, and with goals of steering society at large in any particular direction. This hypothesis is a lot more far-fetched than the default assumption that big tech has smaller, more localized concerns about maximizing profit, and cares little for the broader consequences of the interaction between their algorithms and society. (Analogously, it is absurd to suggest that US food companies have a goal of making everyone obese and giving them diabetes and heart disease. They simply want to make more money, and have found ways to optimize their product until it becomes addictive, and they don't care about the long-term or large-scale impact on the public because it's not their job to care.)
We do it to ourselves. I made this site [1] to review moderation on reddit. It works for accounts, subreddits, threads, and there is also a "top posts/comments" section [2]. When a userbase can review the moderation it becomes harder for manipulation to occur.
[2] https://www.reddit.com/r/reveddit/comments/kfdaj7/top_remove...
When disagreeing, please reply to the argument instead of calling names....
Please respond to the strongest plausible interpretation of what someone says, not a weaker one that's easier to criticize. Assume good faith."
We would be in a better situation right now if voters had the facts about these four FBI investigations back in 2018, so perhaps the Democrats could have nominated a candidate that isn't a criminal.
I still voted for Biden, already aware of his family's influence peddling, because Trump is a repulsive moron in addition to being corrupt... just to be clear.
Most users who want 230 repealed seem to believe that Facebook would have to give up moderation of their offensive comments/posts to be treated as a common carrier somehow to avoid liability. This is of course completely imaginary. Liability wouldn't be avoided by simply publishing everything.
Others assert that Facebook has had a shitty net effect on society and could be punished if not for 230. This is a little closer to reality but provides no conceptual framework for deciding what obligations Facebook has or how it meets them.
I don't believe that any reasonable solution starts with repealing 230 because fixing the internet one lawsuit at a time is horribly expensive, intractable, suffers from challenges as to jurisdiction and anonymity, unavailable to 90% of the planet.
Instead if you do not like the current state figure out how to articulate Facebooks obligations to society.
This is a different mode of manipulation, where the people who own the media can shape the public discourse, but isn't that what the whole world had for decades and decades before social media?
It may or may not make a big difference as a practical matter. Most things Twitter would moderate today are arguably threats, incitement to riot, etc., all of which could in principle be prosecuted as crimes. But it's at least a difference in principle.
ADDED: On the other hand, there's all the SPAM, link SPAM, astroturfing etc. which isn't actually illegal. Arguably some things could be handled through Terms of Service. But it's worth remembering that Section 230 didn't come about to address purely theoretical concerns given that Prodigy did lose a legal case after all.
The reality is probably closer to regulatory capture where only the existing large platforms can afford to moderate leaving us with a heavily moderated, but stronger/permanent FB/Twitter. /shrug
I think this would be better phrased as "... legal shield to websites that only want to show certain content to its users."
"[S]ociety-wide manipulation of information" would imply that everyone gets their news and information from Facebook, Twitter, etc which gets linked directly into their brain regardless if they want it. These giant tech corporations aren't holding a gun to anyone's head - they all started with zero users and they will end when they have zero users.
If this is what "most people" are unhappy about, just wait until they read the TOS and realize what else they agreed to.
“memeorandum is an auto-generated summary of the stories that US political commentators are discussing online right now. Unlike sister sites Techmeme and Mediagazer, it is not a human-edited news outlet, but rather a media-monitoring tool for sophisticated news consumers.“
The incentive for big corporations is to make money, and they create pockets of bubble which align with user's existing political view. This has created the polarised society we see today.
If big corporations were trying to create a society with unified political view, as conspiracy theorist on right and left are complaining about, looking at the current state of political landscape in US, I would do they have utterly failed.
If, say, Twitter doesn't want republicans to talk on the Internet (to pick one ridiculous example), repealing section 320 would do nothing to stop them, nothing. No modification of section 320 would do anything, because nothing in section 320 deals with content moderation at all. It's only about liability.
I mean, just to be blunt: if 320 was repealed right now Parler would be sued into jelly given all the violent right wing garbage on that site, but Twitter (which is trying to remove it) would still be around, and still (as per my ridiculous example) censoring republicans.
Now, maybe you want some kind of new fairness doctrine law or something. And that would be interesting to discuss. But it's got nothing to do with liability protections for internet companies, nothing at all.
I work at a small (compared to Google and Facebook) classifieds site. I don't think we could exist without section 230, because it would have been too expensive to start without immunity for what our users posted. So, it still does it's initial purpose.
I would also like to start a social network for my local community, but I can't afford the legal liability of what my neighbors might say on the platform I built. If 230 goes away, maybe I'll never be able to build that community. And don't forget, FB started at a single college.
I'm also sure that the initial individuals posting things are exactly the correct individuals to be liable for the things they post.
A classifieds website could definitely exist post-230, and many did pre-230.
It is very much legal to threaten the President. You might get a visit from the Secret Service if your threat is deemed credible enough, but otherwise, threatening the President is exactly the same as threatening anyone else (actually perhaps even less likely to result in sanction: I could eventually accuse you of harassment for repeatedly making threats against me, the President likely cannot).
Sorry, no[0].
[0]https://en.wikipedia.org/wiki/Threatening_the_President_of_t...
This is completely untrue.
This part...
>If you said "Once a company like that starts moderating content, it's no longer a platform, but a publisher" I regret to inform you that you are wrong.
That’s not the argument. Not really. The argument is that these companies are removing entirely legal content they just don’t like. Their TOS pages are interpretive depending how much they dislike the poster of the content. They do this intentionally and target specific views. They curate their bubble and that is publishing. The issue isn’t moderating content, it’s the selective enforcement.
He starts with a complete strawman.
>It protects all websites and all users of websites when there is content posted on the sites by someone else.
That is the exact crux. I created the content, but EVERY one of these sites is clear they own it. Once I wrote it and hit send, I gave it to them and assumed ownership, they are clear about this. So they ARE publishing THEIR content.
On the contrary, they tend to be clear you’re assigning them right to publish worldwide in any medium in perpetuity including make money off that, not ownership.
For instance, you don’t have to get seek their permission to also publish your thoughts somewhere else, or use your own photo commercially, etc.
This isn't the distinction the law makes though. The distinction is about the provider, not the owner. If I write a book, and you post an excerpt from that book on my website, I'm not liable under 230, even though I'm the original author of the content! The distinction the law makes is between a first party provider and a third party provider.
That is, imagine I got a license to an image in my book, but not for distribution on the internet. You then post the page from the book as a comment on my website. I didn't violate my license, even though the book posted on my site was mine.
But then I saw this passage:
> The "user" protections get less attention, but they're right there in the important 26 words. "No provider or __user__ of an interactive computer service shall be treated as the publisher or speaker...." That's why there are cases like Barrett v. Rosenthal where someone who forwarded an email to a mailing list was held to be protected by Section 230, as a user of an interactive computer service who did not write the underlying material that was forwarded.
I didn't know that! I guess I was wrong about Section 230 :)
It seems like a stretch given that the law states that they can’t be considered the publisher of “information” provided by others, but possible as these sites are the ones engaged in picking content.
The article mentions the roommates.com racial discrimination case. I wonder what a court would do if a site had some black box algorithm that ended up consistently showing a feed of rooms in one zip code to whites and rooms in another zip code to blacks, never overlapping.
Edit- My point being- it might be possible to hold Facebook/Twitter/YouTube liable for the information in their feeds, particularly that which is surfaced out of order or from people a user isn’t subscribed to. But I’m not lawyer, nor do I play one on TV.
I could see one argument about how an algorithm doesn't really editorialize.
A metaphor that is often used is that social media companies is that they are more like a newsstand than an editorial board on a newspaper. A newsstand isn't under any obligation to sell all the papers available in their stand or place them in a specific order. I would expect the social media companies to say that their algorithms are closer to placing newspapers on a stand based on market conditions, not based on their personal opinions/eye. If that holds up to scrutiny we'll see.
And if Facebook, knowing that outrage drives engagement, chooses to run an algorithm that displays the most engaging content, aren't they also choosing to display the most outrageous content?
That's one of the many silly things about the usual 230 discourse: one of the earlier flashpoints was around things like Facebook and Twitter flagging "misinformation" and the like, when they don't actually get any protection under 230 for those labels, since they're writing them themselves.
A subtler one is a site that only surfaced snippets about a subject. It wouldn't be that hard to write an algorithm that surfaces only negative segments about a subject, or to automatically quote out of context.
Surely that is transformative, but the information is still coming from the original authors.
Seems like that part might be untested law.
You giving away your data this way, would that count as providing the information to control the information stream?
And follow-up: This reminds me of the story of that data mining store chain which with high accuracy predicted pregnancy. A dad to a teenage daughter was very pissed when the chain started, in his perception, a personalized mail in coupon campaign to his teenage daughter "to become pregnant". When she actually already was. (The dad later apologized.) Nonetheless, the chain then concealed their knowledge, their targeted baby stuff and organic everything coupons, between just enough noise of tires, tools and men's sth sth, that it was no longer obvious to the innocent eye.
Would that tactics be sufficient to white wash from section 230c obligations?
I don't think "the algorithm did it" would be necessarily be shield against liability.
And, back to my orginal point, I think hosting content a person's profile page is one thing, and making the (probably automated) editorial decision to show 100,000 people that content in their streams is another.
Think 10-15 years ago looking at the concept of these centralised platforms it'd pretty obvious any kind of arbitration would not be scalable and therefore there wouldn't be. I mean, the business model depends on it.
I'm not a fan of them being arbiters of truth, also not a fan of there being 10's of thousands of blatant copyright infractions on their platforms daily which they monetise.
I don't think there's any other answer than decentralising groups on the web.
When I'm just flipping through twitter's infinite scroll then I'm not really seeking anything in particular than twitter is acting like a traditional editor- choosing the content I see. It's a different activity.
I think platforms that choose content on behalf of the user need to have a different set of obligations than those that serve content based on user requests, an those obligations go up with scale. It's one thing to have a fake story or illegal content be seen by 100 friends, its another to feed it to 100,000 people.
I don't think how the content is displayed changes whether they are covered by section 230, and I think the anti-discriminaton exceptions would need to be more explicit to matter.
For the purpose of this law, never. Promoting a post does not make you the creator of that post.
Perhaps the reason there hasn’t been a big, precedent setting court case yet is the difficulty getting the data or seeing the editorializing. It seems like that veil is slowly coming down though through some of these court cases.
What comment on a local news article does Facebook decide to show me to drive engagement? Why was it picked instead of another?
I suppose one could get timestamps on their friends profiles and compare that to what was displayed to them.
The idea that Facebook can make these editorial decisions at the coding level yet not be liable like a newspaper, is one thing that needs to change.
On your point, I'm not entirely sure what you want. Do you think Facebook should be sble face libel charges for how they present somebody else's post? Or do you want their ranking algorithm should be transparent. Should Google search results be considered the sane way?
Only if Google is hosting the content.
Section 230 certainly encouraged centralization of the internet. Without it, platforms would be liable for content they hosted, which would be financially unviable.
Instead, people would have to self-host their own content on their own infrastructure. (230 provides no protection for people that do that.)
In addition to preventing the big monopolies from arising, this would have made censorship and surveillance much more difficult.
As it is, we’re in a situation where even the speech of the POTUS is beholdent to corporate censors.
The rest of the DMCA drastically shifted the balance of power toward copyright holders (and was also designed to increase consolidation of the industry); section 230 was necessary to offset that. I’d be happy to see the whole law repealed, though it would have the side effect of shattering the business models of the big tech monopolies. Repealing 230 but not the rest of the DMCA would be madness.
This is not true. The POTUS has the most prominent platform in the world, he could walk out to any random street corner and anything he says will be broadcast to every corner of the planet, he is not in any way beholden to "corporate censors".
If you were Trump right now and want to directly address the nation, you know calling CNN and Fox and NBC are going to be a mixed bag at best. FAANG has given the indication right now that for two week no one should be giving the President a platform. I fully expect him to use the national broadcast system.
https://www.westernjournal.com/cnn-cuts-away-trump-coronavir...
https://www.yahoo.com/entertainment/cnn-msnbc-cut-away-donal...
https://apnews.com/article/election-2020-donald-trump-entert...
https://heavy.com/news/2020/07/fox-news-neil-cavuto-trump-sp...
https://www.msnbc.com/deadline-white-house/watch/watch-nicol...
https://www.msn.com/en-us/news/politics/fox-news-cuts-away-f...
https://www.theguardian.com/us-news/video/2020/nov/06/msnbc-...
Give me a break. You act like they have been cutting out on him for years. It's only been recently this year when he literally lying and calling covid a hoax, telling people to do dangerous things like gather for his rallies during a pandemic / actively saying not to wear masks, and finally this election bullshit.
The networks have gone above and beyond his bs for years- there is a time to take a stand and the last few months have proven that.
You may want to check the date on the links I posted. This has been going on since 2017. The search term I used was “cut away from Trump”.
> The networks have gone above and beyond his bs for years- there is a time to take a stand
I promise you the pendulum will swing and so will your reaction.
We've always been in that situation. Aside from the presidential alert system there is no government-controlled communication channel from the president to individuals, and there never has been.
It's always been up to citizens to inform themselves of governmental goings-on.
Finally, the president of the United States is a citizen holding a political office. No more, no less. The sitting president deserves no special treatment in a country of equals. If a citizen breaks the rules of common decency then fellow citizens are less likely to repeat those words for others to hear.
Nobody is asking for special treatment, they're asking that he and the 50% of Americans that voted for him get the same uncensored ability to share their views as the other 50 who commonly emote the extreme views in the other direction with thout such censorship.
Note that Section 230 is part of the Communications Decency Act (CDA). It is not part of the DMCA.
I don't think that's true is it? YouTube could continue to operate exactly like today EXCEPT they couldn't moderate beyond the legal minimum (no CP etc). That would mean they were still shielded as your options WITHOUT s230 are Hard Moderate (and accept liability) or Not Moderate.
Without Section 230, hosting providers, registrars and ISPs would be held liable for your "self-hosted" content. It would be too much of a risk to host your content, unless you had deep enough pockets to assuage that risk.
However, I do believe that social media feeds and the companies or people that thrive on them are a cancer on society that need be to regulated into hell and never brought out again.
If people are going to get upset about recent events and how companies are reacting, I would really prefer it if they focus on what the root cause is, instead of trying to get a one up on their enemies.
Where it does come around to Section 230 is that the way that they can (ab)use their power is tied to what they do and laws like it : an ISP with several billion customers but under net neutrality and common carrier laws would probably still be less problematic than current Facebook/Twitter/YouTube.
To address those trying to repeal it:
• Some people think that if 230 was repealed, websites would moderate less. That's false. Because of the liability for users' posts, big websites would be forced to moderate more. And small websites would shut down out of fear of lawsuits.
• Some people think that 230 must be repealed because websites are moderating too much. Well, the great thing about 230 is you can create your own websites. If you want to make your own free-speech forum and watch it be filled with far-right insurrectionists like all the other ones, you can, and you won't assume much liability for it. On the other hand, if 230 was repealed, you would not have this option, and the big tech companies you don't like would censor your friends for the same reasons they do today.
I don't think everyone using Twitter and Facebook is good but this can't be solved by making it hard to run small forums.
I also think it's dangerous to try to force people to run their forums with “fair” moderation. Free speech is important as a right to stop the state using violence against you. Being kicked out of a private group because you're disruptive, mean or faked your speedrunning scores, is on the other hand no great injustice that the law should interfere with.
They would still operate, but without the immunity the only safe way of moderation is to either have very strict moderation that ensures that anything even remotely questionable can't be posted; or (if you can't afford to have high quality manual moderation) simply not allow users to post anything at all.
Side note: I wonder what the new requirements that beneficial owners of legal entities be disclosed will do to 4chan, 8chan, etc.
Good article though.
It's more so the idea, that the right wing believes that Social Media is unfairly applying their moderation rules targeting the right side of the political spectrum. They want these these rules (even if it's more censorship) applied evenly to both right and left speech.
While what we have right now is not "free" speech, even moderated speech has a bias and both sides point to the other when it comes to these rules being applied unfairly. Repealing 230 is a way to hurt who they see as responsible - the companies running the services as they are the one who apply these moderation rules unfairly.
To that extent, I think you're giving the author of the article too little credit, and the general discourse too much.
Clearly that's my subjective experience, and YMMV.
This entire thing is just because of a pissing match between Twitter/FB and Donald Trump. Why doesn't he just an alternative? I thought Parler was supposed to be the "free speech platform"? I'm sure his audience would follow him, and I'd wager a lot of them are already there.
This entire "fight" about S230 is completely bonkers.
If section 230 is no big deal, let's just repeal it. What's the hoopla about it, then? Why are companies so adamant to protect it?
The section itself is very broad, but the impetus for the passing of Section 230 was to protect free speech by removing liability concerns for what others say online.
> On July 23, 2013, the attorneys general of 47 states sent Congress a letter requesting that the criminal and civil immunity in section 230 be removed. The ACLU wrote of the proposal, "If Section 230 is stripped of its protections, it wouldn't take long for the vibrant culture of free speech to disappear from the web." [1]
So, apparently big tech has killed that vibrant culture and in 2021, I think we can declare it dead. Tens of thousands of people are getting purged from social media, others alienated, ostracized, and shadow banned. There is a concerted effort to manufacture consent through targeted algorithmic hijacking of free speech. And so, we find ourselves in a situation where the current situation is UNTENABLE.
A free society cannot have its discourse completely dominated by a handful of corporations. This is a civil rights issue. I'm sorry, some people want to weasel out of this with arguments of technicality.
Technically, before labor laws were passed in the 20th century, there was nothing wrong with asking someone to work 60-70 hours a week and paying them the same rate. There was nothing illegal about paying someone 10 cents an hour prior to minimum wage laws. But we realized that some broad protection for certain workers rights were worth intervening in the free market for.
That is the issue of the 21st century. We are the content producers on social media. We should have rights to not be deplatformed. And no, it's not acceptable to arbitrarily empower a handful of corporations to decide what is acceptable speech and what is not. If the speech is not illegal, it should be protected. And in the U.S. we have broad, broad protections for speech for an extremely important reason. Cannot forget that. Too many societies have fallen to tyranny as a result of free speech restriction. Tens of millions perished for the right to speak freely. That can't be understated or forgotten. Ever. The 21st century deserves a movement for a digital bill of rights.
[1] https://www.aclu.org/blog/national-security/privacy-and-surv...
>If section 230 is no big deal, let's just repeal it. What's the hoopla about it, then? Why are companies so adamant to protect it?
It's not a massive gift to big tech. It's a gift to everyone. It's a big deal to remove it. Certainly, it would affect lots of big tech companies; but it would affect lots of small sites too. Case law from before section 230 is pretty clear: either moderate perfectly, or only moderate to the minimums required to avoid criminal liability. I wouldn't participate in very many discussion forums without best effort moderation; either it would be a cesspool or sterile.
Section 230 allows sites to do whatever level of moderation they want. It makes no requirements of consistency or reason, whatever you do as a moderator is fine. The users who post are responsible for their conduct.
Certainly, there's a lot of moderation going on these days. And there's a real question of if there is a public square left; but section 230 wasn't about having a public square, it was about letting people run their squares however they like.
The problem is, if Twitter is a private square; are there any public squares (online); and if we have no public squares, what good are our rights in the public square.
On the other hand, if Twitter is a public square, that places a burden on a private company that they don't necessarily want. Although if you look at quotes from 2013, they were saying things like "We're the free speech wing of the free speech party." [1] I don't think we can necessarily hold a company to the words of a seven year old interview of a former CEO; but it's certainly no longer holding free speech as important above moderation of reprehensible speech.
[1] https://www.npr.org/sections/alltechconsidered/2013/03/21/17...
Its not a publicly owned square, that is obvious. It may be a publicly accessible square.
Ultimately its right to kick people out for lighting dumpster fires, still seems perfectly reasonable if it were a private square that is pubolically accessible.
That said, I could see civil suits could argue responsibility for keeping that square safe for guests(ie allowing ice to build up on the private but accessible square and someone slips and falls)
But if twitter doesnt want someone there in its square, it should be free to kick them out if they arent a protected class, just like every private but publicly accessible business we patron.
People are finally being deplatformed because they are using someone else's megaphone to spread bigotry hate lies and violence. I have a hard time seeing the problem.
The approximate 1 million military casualties ever died for many causes. So far as I'm aware enabling the spiritual successors of the confederate traitors and nazis to have a voice in someone else's house.
The article does not argue that 230 is “no big deal” as you suggest. (Just the opposite, in fact.)
No, it was not meant to protect free speech. It was meant to protect the market for Internet services, from ISPs up to user-facing services. The Internet ecosystem would be crushed either by trolls/nazis or by waves of lawsuits against companies that dared to moderate such things without some form of liability protection for services that perform some degree of moderation.
But what should replace it? Perhaps something that does make the distinction between what is a platform and a publisher. That could be difficult.
I'd most likely go for something tapered, so that smaller sites had more protections / less responsibilities and larger sites less protection/more responsibility, in order to promote competition because I think lack of competition is the main problem. So if small sites retained section 230 protection and larger sites didn't, perhaps that would produce better outcomes. Thus, I'm completely against stamping down on Parler and Gab, and any other upstart in the space. The more competitors the better, in my view.
I agree that laws need to be coherent to the general public to work, but the problem here is that what people misunderstand is the pre-230 conditions that led to its creation, which we would return to if it were repealed and not replaced with something else. It’s a Chesterton’s fence.
An optimistic take is that we would revert to a ~2008 internet where Twitter and Facebook are much less dominant and “the feed” is a self-curated list of RSS feeds (or ActivityPub subscriptions). A more pessimistic one is that we all run for cover in private self-moderated Slacks and WhatsApp groups.
Even in this thread it's clear that way too many commenters haven't read the article in question.
230 isn't complicated. People's ability/willingness to read and interpret it outside of online rhetoric is a problem.
proceeds to say "you're wrong" a gazillion times
If there were some content on that site which was 3rd-party generated, say comments, they would presumably remain protected.
Looking at two parts of the law:
> No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.
> The term “information content provider” means any person or entity that is responsible, in whole or in part, for the creation or development of information provided through the Internet or any other interactive computer service.
I think employing people to create or develop information under your direction would likely cause you to "lose 230 protection," but paying them for content they created or developed independently probably doesn't. If you contract them to independently create something new, it might be your responsibility in part; I dunno.
Edit: reviewing the article linked by conistonwater's sibling comment, it seems pretty clear from Blumenthal v. Drudge that a contractor's work is not the site's responsibility. I imagine there could be circumstances where the site specifically sanctionable content, and they might be held responsible.
[1] https://blog.ericgoldman.org/archives/2020/07/want-to-learn-...
[2] https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3025943
I largely agree with the specific legal analysis in this guide. And it's nice to see a lawyer encouraging people who are not lawyers to read a law for themselves. But freely mixing legal analysis and political opinion, in a snarky format with debunker tone, isn't responsible. Law degrees don't turn our policy views into anointed fact.
The section on "big tech" isn't legal analysis. The fact that a law doesn't call out a specific group doesn't mean that such a group won't specifically benefit, or suffer, in practice. The fact that Section 230 doesn't have any language about company size or market share doesn't mean the law doesn't benefit them, benefit them more than smaller players, or benefit them in ways competitors in other industries don't enjoy. There are arguments both ways there. It's not all the lawyers on one side, and everybody who hasn't read the law on the other.
We know which side Mike's on. Reducing Section 230 claims to "a narrow set of frivolous lawsuits" was really cringey. Have a look at some of the cases that had folks reconsidering Section 230, back before Trump was even a candidate for president. The whole section where that jab appears is a straw man. I've not met anybody who thinks companies are totally immune from all laws.
Lots of
If you said this, you are wrong.
Great, but I didn't say the sky is green, I said it wasn't always blue.
If you, the platform, are in charge of what I see, then you are a publisher.
If you, the platform, add comments to what I write, you are editorializing, and you are a publisher.
Publishers should not have 230 protections.
Google has chosen what they want me to see. Therefore, Google is a publisher. The fact that they hide this behind an algorithm has no bearing on the outcome. Google is in charge of the content that I see. If Google is in charge, they are publishers.
He could schedule a press conference at any time and have his words plastered all over Twitter within minutes by journalists.
Twitter as a platform made a choice, as a private entity. This choice is legally protected. Likewise Apple and Google both have the right to ban apps like Parler from their app stores under the same protections.
Nobody is banning "conservative" speech. What they are banning is outright lies, racist rhetoric, and calls for organized violent action.
If that has become synonymous with conservatism and the Republican party, then I would say that their "political movement" needs to be dismantled.
Regarding Parler: it is a large platform with a mixture of conservative speech and outright violent rhetoric. Does that justify its ban? The same is true for Twitter and FB (ie there exists a large amount of unmoderated extremist speech and calls for violence on these platforms). What makes it right to ban only Parler? Is there evidence that the density of such speech is higher there?
From a pure logic standpoint, there is something that bugs me with the argument that moderation isn't the same as producing content. A website's moderation policy could be that, on any given day, any message other than "The archduke is a corrupt autocrat responsible for the assassination of members of the political opposition" -- which might be libel -- will be deleted by the content moderation team. The next day, the moderation policy might be that the only message that will not be deleted by the moderation team should be "Furthermore, the archduke is having a secret affair with his first cousin".
The platform doesn't publish any content in this scenario, it merely awaits for some random anonymous account, on which no liability will be assessible, to post the unique string of characters that is allowed by the content moderation policy on that day.
Of course, what I'm setting up here is a bit of a beard fallacy [1]. Laws are not enforced by algorithms and a human (in particular a judge) is perfectly capable of distinguishing between a content moderation policy that bans profanity and one that bans all but one string of character.
Beard arguments are everywhere, human-made categories always have fuzzy boundaries. However, some categories have sharper boundaries than others. There is very little ambiguity as to what "running a red light" means for a motor vehicle, even though Buridan's paradox [2] tells us that there could be. There may be a continuous curve, but the slope is very steep, creating a sharp distinction between "running a red light" and "not running a red light".
The slope from moderation policy to content publisher is not as steep of a slope. While everyone might agree that banning, say, profanities is not really a form of speech, and while everyone might agree that my cute hack above is really just speech, there are many intermediate points where reasonable people might disagree.
Generally these uncharted areas get progressively cleared up through lawsuits creating precedent which creates uncertainty, and introduce layers and layers of complexity.
My own feeling is that when the delineation of a category requires an accumulation of special cases, exceptions, distinctions, clarifications, it generally means that it does not map to something fundamental or important. A large part of software engineering consists in finding the right abstractions to think about a problem, and when one leaks that badly, it's generally and indication that one is thinking about the problem wrong. My hunch is that the fundamental issue lies in the concept of liability for libel in the first place.
[1] https://en.wikipedia.org/wiki/Sorites_paradox [2] https://en.wikipedia.org/wiki/Buridan%27s_ass#Application_to...
Any law about content moderation is ripe for being gamed, so I don't think a hard definition can ever suffice. Think of libel: very hard to prove because it requires clear falsehoods, intent, and expression. So plenty of people, especially politicians, have learned to walk the line. They can legally convince people that their opponents are space aliens who stomp on apple pies and interrupt baseball games.
A better example for this "adaptive" kind of law is online gaming. If a player uses an exploit to gain an advantage, the developer will often correct that exploit. When developers stop pushing bugfixes, the game often ends up being dominated by whatever exploits were left. For law, legal precedent is like a bugfix.
The point is that a model which requires constant bug-fixes is one that generalizes poorly which is a symptom that you are capturing the wrong abstraction.
With the assumption that it means to argue for keeping 230, they failed to convince me that it was a necessary piece of regulation. Yes, they corrected many misconceptions, but at the end of the day there is still a key argument against 230, and it goes like this:
There are a lot of things posted by 3rd parties on websites that lead to harmful outcomes. Companies that leave that content up are able to make profit from the views/clicks generated. They have already demonstrated the ability to moderate content, they chose not to do so when it’s not favorable to their profit. Why should I protect platforms or give them the option to not moderate harmful content? If you’re making a profit from it, that’s part of your product and you should hold some liability. This wouldn’t absolve 3rd parties that post harmful content from also having liability because the courts regularly rule on splitting liability and deciding which people hold which portion of blame. Repealing 230 allows us to hold companies accountable for leaving harmful content up when they could have taken it down, it would not require the courts to fine them every time something bad happens- it would just give the courts the option to do so when it’s the right call. As of now, 230 is too strong of protection.
I know they can do it. We have real time profanity filtering in video game chat, social media automatically detects faces for tagging, I know with a few automated solutions and a team of mods (paid and/or volunteer), and online platform can do a reasonable job. HN does a great job with surprisingly few mods. Reddit does it and has a pretty robust process for addressing harmful subreddits. YouTube polices non-advertiser-friendly content, I know they could moderate more if required. Sure, some things slip through the cracks, but maybe a competent defense and a reasonable court can decide that a company isn’t liable for one-off failures, provided it has good processes in place to catch most of the issues. Like Ford isn’t held liable every time someone crashes a car and dies, they are only held liable when they are aware of their cars being dangerous and not doing anything about it- but after issuing a recall, the liability is back on the car owner for not getting it fixed. Anyway, the courts and lawyers are well equipped to decide questions of liability without Section 230.
I guess the other thing I want to come back around to that the article didn’t really address, is that right now the protection seems unbalanced/one-sided because it protects platforms from choosing not to moderate, but it doesn’t force them not to moderate. IMHO, if the Facebooks and Twitters are allowed to say “we don’t have the ability to police our content” then they shouldn’t be deplatforming controversial people like Alex Jones. It’s hypocritical to say that tech companies need protections and then be in favor of kicking people off. I’m not actually sad when someone like Jones or Trump gets the ban hammer. But I have a hard time justifying allowing companies to have moderation power and then allowing them to choose only to use it when a situation gets so bad that it affects their profit. Like, you can’t be watching the a house burn while holding a fire hose and not expect me to be mad when you decide to water your garden instead. If you’re actually unable to moderate, you had better not be making headlines by moderation. Because it seems to me like you’re begging the question- oh, so you clearly can moderate some things, let’s figure out how much money you made while ignoring the harm you were causing up until that point.
What I’m actually in favor of by the way, is repealing the wholesale protection of Section 230 and replacing it with something that requires a reasonable level of moderation, or provides a little bit of protection for companies that have made a good attempt at moderation. That would be a much better incentive for companies than the incentive 230 currently provides.
Maybe the solution is partial exceptions to 230 on 10 billion dollar+ corps? It seems a more anti trust approach would solve your concerns without removing protections for small upstarts.
I dont think a blanket repeal is going to help the proliferation of free speech, only the proliferation of private speech.
So what do you do about companies who run a shoestring budget? They can't play in this game?
But to address the argument as a hypothetical, I don't think it's a fully developed argument. Fledgling companies with small user bases have very little liability by virtue of their small community. A platform with a small community can't be used to do harmful things like incite riots and encourage hate crimes unless you are targeting a specific demographic. And if you're targeting a specific demographic that is prone to doing harmful things then you should be moderating it from day 1. If you aren't targeting a dangerous demographic you have to get pretty big before your platform gets dangerous by size alone, and I do think it's reasonable to expect companies to have some moderation figured out before their platform gets so big that it's dangerous. Plus, a small budget doesn't give founders/developers an excuse to not know what their platform is being used for. Hypothetically, if your platform was small and you didn't realize you were catering to Nazis, then you are liable if those Nazis use your platform to organize an armed march/protest that turns into a riot and people get killed. Or at least I think you should be, and that's why I think that Section 230 should be repealed and replaced with something in the middle- not a blanket protection for companies that don't even try to moderate their content, but some protection as long as they are actually trying.
Also remember that not moderating your platform doesn't mean that bad things will definitely happen and that you will get sued- Section 230 only applies to civil cases already, and there must be some sort of grievance for someone to sue you. The cops couldn't proactively shut someone down for lack of moderation. So even without Section 230, a company could roll the dice while they were on a shoestring budget if they decided that it was worth it to delay developing a moderation system in favor of a different feature. That's in their right, they just ought to accept the idea that they might get sued if something bad happened because they prioritized work on shiny features.
So I guess what I'm saying is yes, I don't think a shoestring budget is a defense for giving a company protections. A new car company can't avoid a lawsuit from ignoring a known safety defect just with the excuse that they didn't have the budget. A startup that can't afford to do something right either shouldn't be doing it or they should accrue some risk.
This wasn't a group that catered to Nazis. It was a group that asked about the best pizza in town and pointed out when the high school was putting on a play. To say it caught the mods off-guard would be an understatement.
Mods had to step in and save the day, but it basically requires someone to watch the service 24/7 during heated times as the threads blow up quickly. They don't take days or weeks to warm up. It just takes an active community and some catalyst event.
This was effectively just a forum. It happened in a FB group, but could have just as easily been some local dude hosting a phpbb forum. Same thing.
So this is the thing I keep coming back to: why would anyone ever dip their toes in user-created content if 230 is changed/repealed? It's all risk at that point, especially for folks who would aren't quitting their day job for it.
Or to put another way, with 230 as it is, Trump can't use twitter/fb/etc, but he can spin up his own phpbb and start his own community there. Why isn't that ok?
> replacing it with something that requires a reasonable level of moderation, or provides a little bit of protection for companies that have made a good attempt at moderation. That would be a much better incentive for companies than the incentive 230 currently provides.
I'll bite. I think TW/FB have done a reasonable job of moderating. Where do you set the bar? Where should the politically appointed judge hearing the case set the bar? Your solution is just moving the problem directly into the sites of the political party in power.
You're actually not too far off. I'm mad that companies are protected unevenly relative to normal people, which allows them to moderate unevenly and have no risk of downside resulting from their decisions. A law which protects a company when they do no moderation, but sets no restrictions on who they can moderate is lopsided. My personal viewpoint is in favor of having some standard of moderation, but the inconsistency is frustrating. I lean towards moderation, but I think we ought to be choosing between the options of "some moderation standard/required" or "no moderation allowed," and not the current option which privatizes the gains and forces losses onto the public. If Facebook decides not to moderate a hate group, they get ad revenue from all that traffic. But if that hate group, which Facebook is enabling, organizes an event where they march through a city and beat someone up, then I think that person should be able to sue Facebook (as well as pressing criminal charges and suing the people that performed the beating). The person that got beaten up would still have to demonstrate to the court that Facebook played some role in enabling the beating, even without Section 230.
So where would I set the bar? I would set it at the level that a company isn't at fault if their platform has the right kind or amount of moderation that the bad event that happened was unusual or couldn't have been expected. If someone gets hurt because Facebook didn't police an openly Nazi group, they should be liable. If someone gets hurt because Facebook has decent moderation procedures in place but the Nazi group was sneaky and posed as a sports fan club and used coded messages, then I think Facebook would have a pretty easy defense even without Section 230.
And you make it seem like judges are wildly political and the legal system is unreliable. There are a few bad judges, but 99% of cases that would be brought in the absence of Section 230 are so openly shut that they would be settled before they went to court. And in the cases that went to court, most judges are good people and want to do the right thing, regardless of their political leanings. The political affiliation of a judge really only matters when an issue is close and tough to call. Let's not give wholesale protection to tech companies from all of the obvious and easily decidable cases where they should be held responsible just because we're worried about a few bad calls.
I like this idea in theory. How does this work if the platform promises no moderation? Is that allowed? I'm thinking of a mastodon-type setup where a setup can choose not to do any type of filtering/moderation.
> Law text: “No provider or user of an interactive computer service shall be treated as the publisher.”
People who want Section 230 repealed or modified want to be able to make the legal argument that by actively banning certain speech while elevating other speech, social media companies ARE acting as publishers. The law doesn’t need to define publisher again. We already have an understanding of what publishers do: they selectively choose and publicize OTHER people’s content.
What am I missing? Whether or not it’s justified, the reason some people want it repealed seem obvious to me.
Yes. That’s exactly the problem people who want it repealed are pointing out: the current law offers broad blanket protection to social media companies to moderate content however they want, even if their moderation practices are highly editorial and partisan, akin to traditional publishers.
Techdirt seems to think people don’t understand that the law doesn’t distinguish between platforms and publishers. On the contrary, that’s precisely why people want it repealed or modified. Either attach platform “neutrality” requirements to these broad protections, or eliminate the protections and allow social media companies to be subject to the old legal regime attached to publishers.
Not in the sense of, that's how it ought to be or that a change in the law will bring it about, but under a belief that that's how things already are.
The balance has shifted a bit as calls for its repeal have become louder, so "repeal 230" is now a much more common response to disliked moderation actions, but you still don't have to look far to find people saying that a ban or notice or whatever "violates section 230."
I'm not, regardless of whether I agree with their politics or censorship.
The point that often gets missed is that without 230 ONLY the big platforms could afford to exist (and probably not even them in their current form).
So while the goal to limit the power of the tech giants may be good, the proposed method will likely accomplish the opposite by removing all competition present and future.
You may be aware of this, if so consider this post to be for someone who isn't.
I struggle to see how additional measures aimed at said entities (which is the kind of amendment typically sought) would remove competition.
Repealing section 230 is not that.
Or perhaps you lose the protection if you show advertising on your site.
Or perhaps make it so that it only applies to nonprofits.
Twitter has political power well above any 20th century legislature could imagine, all at the fingertips of it's owners.
It's 20th century equivalent would be "members of political party X may not hear each other in bars".
I can't see how anyone could consider this "fair", even if this is just a side effect of silencing accounts that aren't ad-friendly.
Interesting that the first couple of paragraphs talk about a meme, a viral idea he can assume we'll know of because we're all so connected online. Also refers to another popular online article in the same format he liked and adopted. Disconnecting someone from social media feels like it may only be helping their cause.
I think our social networks are too centralised and it's a problem, particularly because people can be accuraretly targeted with misinformation, as well as the social media algos displaying things out of order (i.e. their order). Unfortunately it's a truism that there are plenty people who are not empirically sceptical of what they read online and they're only too happy to share it.
As much as I don't agree with Trump on pretty much everything, I think he has a point about social media being arbiters of truth is a problem. I'm also a Brit so say very little about other country's party/policies. If only we could accurately measure reasons why people stormed Capitol Hill. My hunch is that information read online is the primary motivator, weighed in with the fact how information discovery is heavily entrenched in social media.
I would make platforms liable for their content (or at least greater emphasis on them taking an active role) and yes, I appreciate that would make them untenable as they currently stand, but I'm sure there's plenty of strong counterpoints that'd make me reconsider. At the very least, viral content's virality could perhaps be limited. Can't recall the last viral thing I saw that wasn't trivial but was positive. Social media has a lot of power at the moment.
But also kind of funny that the resource does a great job explaining what 230 is not — while a terrible job of what it is.
At this point, I have no idea what Section 230 is.
I’m not a lawyer and I don’t really care for the details of this. Hell, I barely understand how a bill is actually turned into law.
Though, I do know that the POTUS vs Twitter showdown today has put a bittersweet taste in my mouth.
I hope they pass a new law whatever it is.
I would even bet Jack is too to take the pressure off. He’s extremely measured every time I hear him speak, and I would bet he secretly wants a law explicitly forbidding him from being content cop.
It’s a similar feeling when driving next to cop while doing nothing wrong or dealing with a government bureaucracy. They have all (or a lot) of the power and decision making is never perfect.
So perhaps this is an argument for stronger antitrust or whatever. More competition would reduce this anxiety for the regular person.
Historically users who don't care about their privacy much, are incapable of hosting themselves because their isp sucks and they are technically illiterate, and have little chance of being banned.
The only outcome that can invite is more frequent "driving in front of a cop" moments, because companies would need their own cops, and need them everywhere.
To mix metaphors, blank checks are rarely balanced. Be very very careful what you wish for here.
It protects sites from liability from moderating or not moderating content.
Some liabilities are not exempted. Federal criminal law, intellectual property, privacy, and sex trafficing law are not affected. Its effect on state law is complex (as described in the article).