I am not sure there is a proper solution for this. How can they verify the age of an unknown person?
If everyone reported tweets that were CSAM just to take down a random post they disagree with, I'm sure moderators would make the occasional false negative.
The lawsuit claims that shows negligence on the part of Twitter for how they handle these reports, but I wonder if this shows Twitter takes it seriously: brigading and mass reporting happens constantly on the internet, so pushing that reporting functionality off the application increases the friction of false reporting something especially sensitive.
I don't know why people are giving social media companies a pass on what goes on just because their job is hard. Nobody is holding a gun to their head and telling them that they need to run an unmanageable platform, they wanted this many users.
I didn't even know that Twitter had porn at all. It seems like it might be in their best interest to remove it altogether. There are sites that specialize in it, that I'd have to imagine are better sources for most people.
> A support agent followed up and asked for a copy of Doe’s ID so they could prove it was him and after the teen complied, there was no response for a week, the family claims. (...) Finally on Jan. 28, Twitter replied to Doe and said they wouldn’t be taking down the material, which had already racked up over 167,000 views and 2,223 retweets, the suit states. “Thanks for reaching out. We’ve reviewed the content, and didn’t find a violation of our policies, so no action will be taken at this time,” the response reads, according to the lawsuit.
That said, if we assume what the accuser said and implied is true, then Twitter was criminally negligent IMO (IANAL). But I guess we'll find out in court.