I feel like they are conflating sadness with grit and unnecessarily concentrating only on the sad/difficult parts. As a counter example, look at breaking bad or better call saul. Breaking Bad is perhaps the most successful prestige show since Sopranos (I think it might be even more successful if only looked at commercially). But the show has fun with its universe. Even The Wire, which is a show about everything that can go wrong with the city has moment which feel human and are not sad/difficult.