This has always bugged me - the sense of entitlement people have when a free service experiences an outage. The people behind SearchYC are doing us a favor. They should be thanked, not reprimanded.
So, uh, thanks. I've used SearchYC many-a-times.
So, uh, thanks. I've used SearchYC many-a-times.
I don't care whether or not there is an outage. I care that people are professional in their work. Passing the buck is unprofessional. Accepting the responsibility is what matters, and if they decide not to fix it, then say so and own that choice.
Service providers are responsible for their service only. Not the products you layer on top of them.
Doing free favors doesn't mean you should drop your level of professionalism.
I feel the same way. But this isn't work, this is play.
The favor they should be thanked for. The reprimand is for misrepresenting what happened to make Comcast look bad when SearchYC was being run outside the TOS for residential internet.