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Comment by knes | Hacker News Reader

Do you store the data you received from Segment. If so, how ? and how it is "secured"?

Yes we store the data from Segment as it's just a pipeline.

Data is stored on AWS on a managed DB that is encrypted, always up to date with security patches and never leaves our infrastructure.

If your data is extremely sensitive and this isn't enough you can always remove PII from your Segment settings

That being said if you have any suggestions on things that we could do to be more safe I'm happy to learn

Can't you run this in top of customers data warehouse? Over 30pc of Segment customers have a data warehouse (the number is over 60-70pc for RudderStack). If you could build these of a customers data warehouse, it can be quite powerful and not face "another SaaS tool" hurdle in companies.

Plus this can be much cheaper than you storing the data (and making 80pc margin on top).

I think decoupling product analytics from storage can be powerful. The BI tools (like looker) do it but they are not great for product / customer analytics

The onboarding and go to market wouldn’t be this easy if we did this. Over the long run I agree though and we might starting doing this for bigger companies, but for small companies you just want something that is easy to get started with

I agree with you, most of the CDPs already ingest the data into data warehouses which can answer almost all these questions. We have a similar product and we already have Segment Warehouse integration and Rudderstack seems to be a good fit (maybe even better!) for us as well. Having said that, early stage startups usually don't have a data warehouse so I believe that June would probably work better for them.

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