[0]: https://www.digitalhealth.net/2020/09/babylon-to-face-no-fur...
> Babylon Health will face “no further action” for a data breach that allowed a user of its GP app to access video recordings of other patients’ consultations.
So yes, they are able to get away with any sort of disaster like this one.
What's worse is that the semi-privatised world of GPs starting to come apart now means it would be a great moment to roll out an NHS GP app that was made and staffed in house. I suspect the government is quite unlikely to permit this though, so we'll end up at £20+ per appointment or a free to use private service like this GP at Hand.
A pity and a waste, really.
Such a thing already exists and has been in use for years. https://www.nhs.uk/nhs-services/online-services/nhs-app/
The response I got was pretty much "call us". Useless. I have a feeling that form I filled will never be looked at again.