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Comment by CrazyStat | Hacker News Reader

Wells Fargo "accidentally" failed to close my account when I went in person to close it--though they did give me a check for the balance and told me it was closed--and then when I realized six months later it wasn't actually closed, they tried to make me pay them 6 months worth of monthly fees before they would close it.

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When I closed my Wells Fargo account, they took out all my money, charged me some account closing fee, which over-drafted and fell back to a credit card which now had a balance on it due to the overdraft and they told me they couldn't close my account. I think I ended up paying something like 130 dollars of fees just to close my account, but at that point they'd already screwed me over so many times that I just paid it all and walked out.

Terrible, terrible company.

Every person everywhere really needs to move all their money to credit unions, our banking system is so thoroughly fucked.

I closed a bank account in the UK in about 2001. I emptied it at an atm then walked into the bank to close it.

The cashier gave me all the cash I’d already taken from the account.

I really hope this is true, always nice to hear about the robbing happening in the opposite direction.

I gave the money back when I realised what had happened, which was about 5 minutes later.

Do you mean you got your balance twice?

Yes. I gave it back.

In the US, they would reopen your account without telling you and start charging you fees and/or interest on the amount they overpaid. I know this because it happened to me last year when American Express mistakenly refunded a credit to me twice when closing an account (one check and one bank transfer). I never even cashed the check but apparently that didn’t make a difference to them.

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